IMB Bank Mobile Banking

IMB Bank Ltd

About this app

The IMB Bank App provides a smarter, simpler, more secure way to do your online banking. Future-facing and feature-packed, it comes with biometric ID, secure in-app messaging, easy payment manager, pay bills with BPAY®, real-time payments in-app, multi-sign transaction security, instant service updates, loan redraws from your phone*, card management, alert management, personal details updates and eStatements.

Fast, secure log in
Face ID and Touch ID for easier, faster, and more secure log in. You’ll find it hard to keep your eyes off, or your fingers.

Message us within the app
We’ll respond without you needing to stay logged in. With push notifications enabled in the app, you’ll be notified when we respond.

Set up new payees
Set up and authorise payments in-app, including two-to-sign transactions. Payment requests flash up on your payment home screen, so you never miss an alert. You’re in charge.

Secure payment management from your mobile
For businesses or accounts that need multi-person authorisations. Set up and authorise payees and payments in the app for faster, easier payment management on the go.

Name your accounts as you please in the app
To help you manage your finances at a glance.

Set up Pay IDs
Get organised using your phone number or email address linked to your nominated account. Now you can pay, or be paid, in seconds. Easy.

Instant service updates
Stay up to date with scam alerts, service messages and important updates delivered directly to your app.

Redraw on your loan
If you have a loan with a redraw facility, you can redraw on your loan, free in the app*. So, when you need to, you can move, fast.

Card management
If you misplace or lose your card, simply place it on hold or cancel it in seconds

Banking alert options
Personalise the notifications you want to receive via SMS or email

Payment limit options
Reduce or increase your payment limits to suit you#

Easy personal details updates
When your address or contact details change, you can update them in the app in moments

E-statements available
Get your statements online instead of in the mail – you can view or download them anytime anywhere

To register your device for the IMB Bank Mobile Banking App, you’ll need to be registered for Internet Banking and SMS 2 Factor Authentication (2FA).

IMB Bank Members not registered for Internet Banking and SMS 2FA should visit imb.com.au or call us on 1300 123 164. First time Internet Banking users will need to log on to Internet Banking at least once before using the app.

When first registering for the Mobile Banking App, you will be asked to provide your usual Internet Banking login details. You will then be sent a one-time security code to your registered mobile number via SMS. You will need to enter this code to set up your secure 4-digit App PIN. Once your 4-digit App PIN is set up, this is all you will need to log in to the Mobile Banking App. Your App PIN can be changed at any time from within the Mobile Banking App.

Important Information
*. Minimum redraw amount $500. # Daily transaction limits apply. See the Product Disclosure Statement (PDS) for more information.
For Terms and Conditions of use for the Mobile Banking App please refer to IMB’s website. Normal data charges apply. Check with your phone provider for details. Consider the PDS, available from IMB, before making a decision about IMB products and facilities. Face ID and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries and regions. ® Registered to BPAY Pty Ltd. ABN 69 079 137 518. IMB Ltd trading as IMB Bank | ABN 92 087 651 974 | AFSL / Australian Credit Licence 237 391.

Ratings and reviews

I've only been using this App since November 2022, and I must say it is the worst banking App I have ever used. At least once a week I've had to uninstall/reinstall because it continuously crashes. Judging by other reviews, this problem is being experienced by many for some time now. Although the app itself (when accessible) is user friendly and includes all the relevant features, these qualities are pointless when the customer is unable to access it.

Thanks for this update! Its a great step in the direction of other banking apps, and is really nice looking! One issue im having, is that on the home screen, I can only see the thumbnail for one of my two accounts, and it's faded out as though inaccessible. If i tap the empty space below it, i can access my second account - I guess the button just isnt visible 😄 I'm using a samsung galaxy 8, if it helps! Thanks!

When this app works, it is great. But I have had to unistall/re-install at least 8 times in the last 2 months. The most recent time, it just won't let me set up the app (for the 9th time) because of an apparently "untrusted connection" which requires calling them. This being the same connection ive been using while the app works. Not once since the smart phone inception have i ever had to call anyone to make an app to work properly.

What’s new

What’s new:

- Enjoy a new look - easier access to all the details for your accounts, we’ve been listening to your suggestions.

- Payments directly from the account you are viewing - view your account and directly make a payment from the account - no need to reselect your account.

- See your balance as you pay - see your available balance all the way through a payment, transfer or BPAY.

- Some minor enhancements, minor bug fixes and updates.