Takes a while for the live video to load up. Software needs some work. Hardware is great. It would be great if I could individually through automation enable/disable cameras based on modes like Armed(Home) or Armed(Away). I really want official SmartThings integration and not the so called official integration that cost $25-$35. I'm still very disappointed in the way you all handled the previous integration I had before that was completely free.
The outside cameras are not as good as the indoor ones. The outdoor cameras night vision is bad it is also not good quality of a picture that I'm using a 4K tablet to look at the videos. I'm sorry that I bought two of the outside cameras I tried to contact blank but they never got back to me.
I bought and installed the system to remotely monitor my home when away. Unfortunately it's highly unreliable and the sync module keeps going offline which is frustrating and stressful as this meant I couldn't keep an eye on the premises. It's a cool toy to play with but I would not recommend to anyone looking for serious premises monitoring and protection,
Wasted 2 hrs of my life on the setup. It kept crashing. Don't waste your money. I invested in a Canary, it was up and running in 2 min flat..
They used to work great but now all of a sudden I can't view live feeds have strong connection it just keeps closing out whenever I try to watch one of the cameras please fix this
How about less "bug fixes" and more features. Severely crippled system because of the horrible software. Terrible UI. Some functions you tap the name at the top, others you tap the gear icon, still others you tap the 3 bars. They have settings scattered everywhere. You can't save snapshots or videos. (Their "fix" is for you to take a screenshot of your phone.) No landscape mode to get larger picture. All you get from their high resolution camera is a tiny picture and no zoom. Temperature alarm only works from 40° to 90° which is worthless for ANYTHING. No widget. Maybe they figure since nothing in the app is a real time image they don't need a widget. It's going to take several updates before this is a usable system, if ever. There are WAY better systems for a much cheaper price than this.
Bug fixes and interface improvements.