
Agnes Domi
the worst app for ever, loged in by user name password from app, direct me to use browser and says enter username password again and whole process. so why am I using app? 🤔
Industrielle Alliance
June 18, 2026
Hello Agnes, we’re sorry to hear that you had a negative experience with our mobile app. If you need assistance, please contact our technical support team at 1‑888‑666‑8173. Thank you, and we wish you a wonderful day!

Samantha Burnett
This app has potential but it's currently useless. The card rarely loads so when you need to access it in a pinch, too bad. I see others have the same issue but instead of actually fixing the issue, you're being told to call in. Secondly, the option that shows you what you're covered for and how much never loads. So basically, the only thing that works consistently on the app is logging in and viewing the claims. That's it. So just use the site. iA needs to actually address this.
15 people found this review helpful
Industrielle Alliance
March 22, 2023
Hello,
The best advice would be to contact customer support. They should be able to help and if they are not able to, they will create an incident for the mobile app team to look into!