
Linda Stockdale
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OTC did respond to my review. After uninstalling multiple times and waiting a few days to reinstall, app is finally working properly. If I could give it a zero, I would. won't even open, so I can't scan any items. I've been trying for three days, just a spinning wheel and saying just a moment. I've uninstalled, which often helps when an app is having issues, but no luck. All the updates have made it worthless. It worked fine last year.
69 people found this review helpful
Interactive Communications International, Inc.
June 9, 2023
I'm so sorry to hear this, but we'd appreciate the opportunity to help! Would you be willing to send me an email at mbcsupport@incomm.com? We’ll work with you to resolve any issues as quickly as possible.

Ruth Waterman
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Update: They brought back the old version! It works so much smoother!! And I can have my card and my husband's and see the balance now! Thanks! If I could give it a zero I would. Please bring the old version back! The new version is very cumbersome to use. Why do I have to sign in each time!! Harder to scan items, and as the main shopper I used to be able to have my husband's card and mine on the same app so I could see both balances. You can't with the new version of this app.
187 people found this review helpful
Interactive Communications International, Inc.
June 9, 2023
So glad to hear the update was a success, Ruth! And thank you for taking the time to provide your feedback. It helps us continue to make our product better!

Arkansas “Mountain” Man
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I installed it on TWO DIFFERENT OS of Android phones (one running a very new version, one an older version) and it never went past the splash screen. I noticed I'm not the only one having that problem. Play Store didn't say it wouldn't work on the phone, like Play Store often does. Their online site works great 👍. What good is a program that doesn't work? REMOVE it or FIX THE PROBLEM! No acknowledgment of the problem from the staff! I tried again after MONTHS, STILL WON'T WORK!👎👎👎👎👎
311 people found this review helpful