New user registration process fails repeatedly without reason. Even if our indane connection is linked with my mobile no, it is not recognizing the same. It asks for uploading ID proof. And when I upload scan and upload the ID, it shows success. But, after days waiting, I receive mail maintaining registration cancellation, stating the reason that the ID proof cannot be opened by the distributor. A buggy app. Please rectify the system.
The app was great till it worked. Recently my distributor got changed without my consent and so was my consumer number. Now I have no way to use this app since Indane won't let me change my consumer number in their online account nor I can create a new account. This kind of short sightedness is really poor and the support structure is abysmal. There is no contact info nor I can mail anyone to rectify it. I hope someday this get rectified, the app was decent to book and track your bookings but overall was very barebone. Its useless now since I cant change my consumer number.
Very worst and waste app. Unable to book cylinder, if you do anything from this app "due to technical error try after sometime" this message comes for last 4 months. Then why the hell you're giving an app. It's a shame to playstore. Dear Google, kindly remove this worst ever app from play store. It's utter waste
There is no option to change your consumer number after wrongly registered. My consumer number is cx29702305 where I have wrongly registered for 29705 in user is:schandanv. No customer support to help me out on this issue still. Worst by any services.
Booking failure from app, but got mail and message for booking success.. How can customers pay online if such like issues not resolved which reported by other users before 6 months ago... Very cheap development and service by this app and management.
There is no option for online payment. In the advertisement: as digital India with PM's picture, there is no option visible for online payment. IOCL is an navaratna company, but they are not capable of giving simple option for online payment. Pathetic condition.
New Registration process added.
Minor bugs fixed
Book Refill, Pay Online, Refill history, Services & NC Request, Multi-language.
HP GAS App is official Android app from HPCL to facilitate HP Gas consumers