The request place on the BBMP sahaya is been assigned and contact number is provided. However the officials have to be contacted and told about the issue. The engineer's will not take the complaint until we contact them. Though the technology has come, they still believe in traditional methods. The mindset has to be changed before we get the technology.
Complaints lodged in this app will be assigned to respective departments and the officials will have a look into also but never take any actions. Even if the complaints related to health issues also are neglected. No actions are taken for the complaints i lodged. The place where i stay is dusty and causing health challanges like astama, cough etc and i have lodged complaint and contacted the officials but no actions taken on that
Please don't waste our time I lodged a complaint about a street about to fall any moment.. But its just kept in assigned status and done nothing about.. May be they are waiting for someone to die under it when it falls down. Hesrige maatra BBMP sahaya.. Nam palige asahaya.
Worst! I lodged a complaint under bad road conditions. The complaint was received and assigned to an officer, Deve Gowda immediately! END OF STORY. I tried reaching out to this person for a week, not reachable. When it was, he says this is not his department! Then I reached out to the USELESS BBMP sahaya help line 080-22660000. This is a dummy number with a recorded voice that keeps saying officers are busy. why was this APP designed? BBMP sahaya is an android game! Thanks for serving us to be in a better HELL!
Good experience I had read d comments before lodging my complaint n hence had very less hope. But unexpectedly the issues was resolved quickly n professionally...so basically not all are babu type. Govt need to give a unified experience to people by controlling n training its workforce though...
Closed Complaint without doing anything about it I have 10-12 dogs barking whole night near my house. can't sleep because of it as they continue doing so untill 5 in morning.raised a complaint. after 15 days, they simply closed it.
+ Option to upload complaint photo from Gallery
+ Detailed view of My Complaints
+ Option to re-open request
+ SMS carry an URL to view complaint details on App / Browser
+ Search Complaints by Request# as well
+ Bug fixes