Please don't waste our time I lodged a complaint about a street about to fall any moment.. But its just kept in assigned status and done nothing about.. May be they are waiting for someone to die under it when it falls down. Hesrige maatra BBMP sahaya.. Nam palige asahaya.
Worst! I lodged a complaint under bad road conditions. The complaint was received and assigned to an officer, Deve Gowda immediately! END OF STORY. I tried reaching out to this person for a week, not reachable. When it was, he says this is not his department! Then I reached out to the USELESS BBMP sahaya help line 080-22660000. This is a dummy number with a recorded voice that keeps saying officers are busy. why was this APP designed? BBMP sahaya is an android game! Thanks for serving us to be in a better HELL!
Good experience I had read d comments before lodging my complaint n hence had very less hope. But unexpectedly the issues was resolved quickly n professionally...so basically not all are babu type. Govt need to give a unified experience to people by controlling n training its workforce though...
Closed Complaint without doing anything about it I have 10-12 dogs barking whole night near my house. can't sleep because of it as they continue doing so untill 5 in morning.raised a complaint. after 15 days, they simply closed it.
Waste if time. App works well in fact. But BBMP service is pathetic. After few days my complaint was updated as resolved. Without even attending. And it happened couple of times. So not by mistake for sure. ನಮ್ಮ ಪಾಲಿಗೂ BBMP ಅಸಹಾಯ
No action I have raised 5 complaints, but non are resolved..... the worst part is when we do a follow up call to know the status, they provide contacts of the concerned officers and these officers donno anything about the complaint lodged and they are in a hurry to end the call.
+ Option to upload complaint photo from Gallery
+ Detailed view of My Complaints
+ Option to re-open request
+ SMS carry an URL to view complaint details on App / Browser
+ Search Complaints by Request# as well
+ Bug fixes