Pathetic return policy I had purchased a thesaurus , with sub order ID 28667790, whose contents I found useless. When I requested them to make return of my book, to my utter surprise, they said they made return only if the product received was damaged! There are many cases when a customer is not satisfied with the quality/compatibility of a product even if it is in good condition. In these cases customers must be given the freedom to return the product within specific period as long as the product is in original condition
cheap products Ordered a power bank from the app, not even worked for two days. And when asked for a return, there comes the reply that you have to intimate with in 72 hours. What ever u buy will work on first 2 days then throw it in dust bin.
Worst online shopping site Please note the following; I have purchased a brand new Ricohprinter from Infibeam on 23rd July 2016, amounting Rs 3398/. But the service which was provided byinfibeam was very pathetic. They delivery was on 08th August, that was also only after I sent a mail asking for my product. After sales service was also very poor. They delivered a damaged product. So I registered a complaint. But till today no positive response from both sides. Infibeam delivered a damaged product, but no refund.
Worst Product n Customer Support too I had placed order for power bank but I received a damaged one.. I complained regarding same .. they took my power bank yet no replacement done.. Infibeam is making fool of public money.. don't buy it.. Better switch too flipkart ..
Never shop from Infibeam You will regret if you shop from them. I wish there was some way to complain against them. You purchase something from them and they will return it even if you are packet is sealed and unopened or if you ask for return as early as one or two day. And if they agree they will charge 20 - 25 % of the amount as penalty.
Great Potential of being India's no. 1 It has great potential. Never faced any issue. However, of late, after accepting the order, there is significant delay in despatching it. One of my order still open for last 8 days! Sent several mails. No concrete answer. Don't know where it is heading!
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