
Lexi
I needed to add my new membership card. When searching for my new card, it simply wouldn't load all the way. I have tried updating the app, uninstalling & installing again, deleting all data & cache. Now the museum won't even pull up. I've used this app before in the past for the same museum & didn't have an issue. Now it just doesn't work at all & it's incredibly frustrating.
2 people found this review helpful
MuseumAnywhere
September 15, 2025
Sorry about this issue. Please search using your institution’s full name. If it still doesn’t appear, contact support@museumanywhere.com with details—we’ll be glad to help! Once resolved, please update your rating to support improvements!

Liad Bitton
Pure garbage. every time I open the app, the membership I saved and favorited is gone. then I set it up again, click it, nothing happens. reopen the app, it's gone again. half the time the search is not working. this is by far the worst app I've had ever since I had a smartphone
2 people found this review helpful
MuseumAnywhere
September 15, 2025
We appreciate your feedback! Your membership card should stay saved unless the app is uninstalled or its data is cleared. If you’re still facing issues, contact support@museumanywhere.com—we’ll gladly help! Once resolved, please update your rating to support improvements!

John D. Skerratt
simply won't work. I followed the exact instructions from the Seattle Japanese Garden arboretum website. I type in arboretum foundation nothing comes up. I don't know why there's not an option to at least be able to search by city
MuseumAnywhere
October 8, 2025
We apologize for the inconvenience! For the best performance, please update the app and your Android version, and ensure you have a strong internet connection. If the issue persists, email us at support@museumanywhere.com
— we’ll be happy to help!