The past 24 hours I haven't been able to refresh the graded assignments. I hit the refresh button and after about 3 minutes of waiting i get a pop up saying they might be having technical issues and if this continues, contact campus portal. Well I go to contact them and it took me 20 minutes to find 3 phone numbers. 1st number goes straight to voicemail, 2nd number is an automated recording that eventually hangs up on you, 3rd number I talk to someone and explain what is happening. She transfers me to the "help desk" which is another automated recording that eventually hangs up on you. In summary I think their customer service is well below average.
Another update, Log in issues fixed. FINALLY. However, it opened to old data. I had to refresh it. As others have stated, the app should automatically update. 10 days later and the company has not fixed the problem. I am now receiving notifications, but I cannot access them. I contacted the company a third time and again received a useless replay. I having the same issues using the app on my Android as others have mentioned. The app says I'm logged in but I cannot see any information. I'm stuck in an endless loop. Logging out and/or reinstalling did not fix the problem. I contacted the company by email and received a useless reply. The person seemed unaware of the issue or the reviews that are being posted. The app is now completely useless.
Can never get in that is why I never use it, i have tried capital letters lower case letter using two words in one a password with a word and number in one over and over. It is the worst application ever. A completely waste of time in thise day and age where we live in a fast paced world
*even though there was an update I still can't login* I have been using this app for 3 years and all of sudden, it says the same district code doesn't exist. I can't get to my account or use this app at all. Please fix the app so that it's actually useable. NOTE: if you already have this app, don't uninstall and then reinstall in hopes that it will fix your account. It gets rid of the grade notifications you were receiving, leaving the app completely useless.
It's okay for staying updates with grades and stuff, however, there are some major improvements that need to be made! First, it doesn't update as you open the app. I always have to wait at least a minute for it to "load my data", it needs to automatically update itself (meaning you can't click on a grade that pops up because you'll have to sync it before you can see it). Also, it works better on iPhones.
Not a fan of this version of the app. I got the school district code from my child's high school and entered it correctly on at least seven attempts. I could not get past this screen to log -in.I need m child's grades to determine if she passed 10th grade and i don't want to wait for the grades in the snail mail. The version of the app I had before I had worked just fine until somebody idiot had to screw with it.Thanks for messing it up!
Addressed login issues
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