Another update, Log in issues fixed. FINALLY. However, it opened to old data. I had to refresh it. As others have stated, the app should automatically update. 10 days later and the company has not fixed the problem. I am now receiving notifications, but I cannot access them. I contacted the company a third time and again received a useless replay. I having the same issues using the app on my Android as others have mentioned. The app says I'm logged in but I cannot see any information. I'm stuck in an endless loop. Logging out and/or reinstalling did not fix the problem. I contacted the company by email and received a useless reply. The person seemed unaware of the issue or the reviews that are being posted. The app is now completely useless.
The past 24 hours I haven't been able to refresh the graded assignments. I hit the refresh button and after about 3 minutes of waiting i get a pop up saying they might be having technical issues and if this continues, contact campus portal. Well I go to contact them and it took me 20 minutes to find 3 phone numbers. 1st number goes straight to voicemail, 2nd number is an automated recording that eventually hangs up on you, 3rd number I talk to someone and explain what is happening. She transfers me to the "help desk" which is another automated recording that eventually hangs up on you. In summary I think their customer service is well below average.
Well first of all its always saying my account needs "attention" then I try to go on a computer and it asks for my district code. I type in the 6 character district code and select my state and it's said something about it being wrong.. Now I updated the app and the same thing happened to me with needing the district code.. I hate this app. But I do like the notification settingd
I truly hate this app. It takes almost 5 minutes to refresh (I timed it) even though only one of my teachers only out in just one test grade. Also the new update won't even let me check my grades which sucks ASS because my teacher that never updates grade just put in everything right now and I can't even check it. I would give this zero stars if I could.
Apart that you had to push a refresh button every time you want to see current information (which took forever) the application wasn't bad. The release on 3/21 made it unusable, and today's release did not fix this.
Addressed login issues
PowerScan delivers paper pencil assessment grading for PS’s Assessment system.