I used to love this app! Until I found out that BofA lists the transactions on the app differently than how they are actually processed. The customer service rep then told me that I should use the website for the most accurate information about my account. I've been told the app was supposed to be a more secure, convenient way to use mobile banking. Why have all this technology if you won't even list the correct information? WHAT IS THE POINT OF THE APP BANK OF AMERICA?????
Convenient but glitches I use the app primary to make deposits and I find the convenience of doing so extremely valuable. So much so that I wouldn't even think of using a Bank that didn't have an app where I could make a deposit. That said, multiple versions of this app now crash as soon as I take the first photo. It reopens fine and continues the session without error but I expect better.
4 out of 5 stars It usually works but lately it stays on the sign-in screen after I put the correct passcode in. Sometimes it works(logs in) and sometimes it doesn't. Bank of America, please fix this issue. I'm pleased with everything else. Thank you and have a great day!
I love the app but I've used this app on all my past phones, but I got a new phone (Galaxy s5) and it won't let me sign in. At first, when I go to sign in, it sends me back to the login menu, then after that, I'm stuck on the page asking me my challenge questions. This app was wonderful, and now it isn't letting me use it.
no progress in 2 years? my last review, dated september 2014, was about how the mobile deposit feature was not working properly. no worries, stopped using mobile deposit. decided on a whim to try again. still no success. after taking picture of either front or back of a check, i receive the "success!" message, followed by the login screen. i would hope that, as one of the largest banks in the US and having recently made such a big deal about your new and improved mobile app, that we could get the basics of mobile banking down.
It's not that important. There is no reason why the app needs to pop up over whatever I am doing to alert me when it times out. A simple notification at the bottom is all that is necessary and even that is pushing it. Please get rid of this ridiculous inconvenient "feature" of this app. It makes me sign in on my browser instead of using the app itself. There's no reason I should have to sign out, as I don't have to on any other of my banking apps, and none of them pop up on me.
With our new redesigned app, it’s easier to find and use our most popular features. Plus, we’ve added some other requested enhancements:
• Simplified design for easier use and navigation
• Credit card rewards redemption options
• FICO® Score at no cost for consumer credit card customers
• Spanish language option
Let us know how we’re doing by rating the app in the Play Store.
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