The app is wonderful and allows you to do everything with your account and it is very easy too use. I manage my account and I love it. I have banked with BOA since they were Southern Bank. Some of you may not remember that name, but it was a long time ago. BOA has always been good to me. They take care of any problem I have and always treat me like I am very important to them. I would never bank with any other bank. The app works great and uou can do anything with your account. I love BOA. Keep up the good work.
I like the app, it's easy etc. My only problem is that when I check my balance on my phone when I cannot go check on an ATM, it gives me a positive balance, therefore, I make a purchase assuming I actually have that balance. I would think I'd have some money leftover before I get paid again in a few days. Next thing I know my account has been overdrawn... this is the third time it has happened. This is the only bank I have issues in regards to this. What's the point in having the app which gives me a balance I'm assuming I have, and then I have a customer service person telling me to always check my ATM instead because it's more reliable?? That's my only issue, but overall, the app is easy to use, but I am considering of looking for another bank.
The bank is too quick to charge you $35 for the slightest overdraft. The app is slow except when it comes to charging you. The customer service doesn't help much, you are considered an annoyance if you don't solve all your problems on the app which is piss poor. Don't bank here unless you're well off financially. This bank doesn't care about common folk.
Well I never have to run to the bank for an errand anymore. I can cash checks anywhere, make transfers even to an individual only knowing their number, click on local cash back deals, lock my card in case of theft, instantly am able to look over recent transactions, I even get an alert if a transaction is made online so I will know if its me or not. Basically everything other than have paper money come out of my cell phone. I love the app, so much as a non fun functional thing can be loved, of course I like ice cream and going out for fun more.
Really good and smooth banking app. It would be better if you could download it outside of the U.S, now that I have a BofA account I'm afraid of loosing my phone or resetting it to factory, should I need to travel to the U.S only to download this app? 😅
Great app for checking my balance but it's hard to believe the largest bank in the country doesn't allow me to actually PAY that balance through the app, which is a feature numerous other banking apps have had for years. UPDATE: I still can't make a payment to my credit card through this app! Why is BofA so far behind on this? Payments are only allowed from BofA accounts? I shouldn't have to log onto the full website on a computer to make a payment! UPDATE: Now if I click to try and pay my bill, the app logs me out! I guess I'll have to keep logging in on a PC to make payments. UPDATE: Months after my last post and the app still closes every time I click "Make a Payment".
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