I've used this app religiously for a long time. The latest update has removed what I expect to be basic in a banking mobile app - the ability to easily view all my transactions. I understand the desire to add more functionality on tracking and budgeting, but if I have to go to the website to see my history, the app is useless.
Alerts work sporadically. I have an alert set for both my checking and savings accounts to alert me of when direct deposits post on both accounts (which is multiple direct deposits on every Friday). This alert has stopped working recently the alerts are turned on in settings for both accounts. I also have an alert set for daily balance for checking. That one works. Needs to be looked into.
When signing in I'm sent a authentication code by text or email. By either method I'm forced to minimize the app to access the code. When returning to the app I find I've been logged out and have to start over. When designing an app it's best if you actually use it to reveal issues like this before releasing it.
This was a great app until the update. I could sign in with my fingerprint and view more than my 4 most recent transactions. Now it says I have a different mobile account and I have to log out of it to use my fingerprint (I don't have one) and there's no way to view more than 4 transactions. I'm really disappointed with this.
Latest update ruined the app! Can't see all previous transactions! Only shows a handful, and not even sure if they're the latest or not because it doesn't show the before and after balances.... This app was one of the only reasons of me staying with Bank of America. The other was the atm deposit, so I'll just leave this here...
This app is terrible compared to the previous access. What bothers me most is your implementing this and taking down the previous access without advising your customer. Base. Even when you try it does maintain your access code and your password. .This should be removed immediately and return to the previous accesd.
With the latest update, you can:
• Create a custom dashboard to view the information you use most
• Start a cash withdrawal in the app, then pick it up at the ATM
How are we doing? Please rate the BofA app and let us know if it’s making banking easier.