Step backwards One less star for the generic reply. Your remarks that I need help using the app made the experience more annoying. I use the app daily and very good at it. Me calling the customer service will not solve any of the design problems, it is just a bad UI update. Try if you can see the amount you're entering when depositing checks! While the upper half of the app is practically wasted.
thank you AGAIN for the scripted response, BOA cares alot about its customers Can't deposit checks using camera on nexus 6p, thank you for the pre canned response. this has been an ongoing issue now for over 1 year. please fix your app so that i can use my nexus 6p camera to make deposits, is this to much to ask for?
This app SUCKS!! A WASTE OF MY TIME AND A WASTE OF MEMORY SPACE ON MY PHONE!! It gave me a sign in ID And I had to set a passcode Once I did that it still took me back to having to request an authorization code. It did that to me 4 times!!! And now it has locked me out of my own account!!!! And after the Bank of America rep said it was so easy to use!!! It pissed me off!! Don't bother downloading this app!! It doesn't even deserve ONE star!!!! Needless to say I'm UN-installing this app!!! IT SUCKS!!!
This application is very easy and nice However just make sure that they're not extra charging you for a monthly fee ; because their new thing is an extra fee for your savings account; lots of USA states have ridiculous fees except for Nevada sometimes)always make sure you ask for a no fee" when you open an account and if you already have an account go ahead and ask them if there's an extra monthly fee on your account Don't let them fool you because you can take the charges off if you just ask for it.
Not user friendly I use several different mobile banking apps and this one is by far the most frustrating. It's difficult to pull up transaction history which is my main complaint with it. Wish someone would make that easier
App is OK. Thanks for the redesign, however this thing it does where it stops me in the middle of whatever I'm doing and takes me back to the app because it needs to sign out is a bunch of crap. Fix it. This has persisted forever. I know that this is a security feature but you guys need to get it together at Bank of America.
With our new redesigned app, it’s easier to find and use our most popular features. Plus, we’ve added some other requested enhancements:
• Simplified design for easier use and navigation
• Credit card rewards redemption options
• FICO® Score at no cost for consumer credit card customers
• Spanish language option
Let us know how we’re doing by rating the app in the Play Store.
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