Gives me all the information I need and has never let me down in over a 22 years. Great app. Poor bank to deal with on all levels and I am not happy with my choice of banks at this point and reviewing my options. BOA Doesn't care about customers or opinion.
Notification alert still does not show the name of merchant who charged my credit card, nor does it show the name of the account. If you allow people to rename their accounts, then show it everywhere instead of account's last four digits. ShopSafe is still not supported.
It's like someone stuck a sheet of paper to their phone and called it material design. Proof that not even material components can save a horrible UX.
Very informative, free check depositing. I don't have a BoA near me so I do my banking all through my app and I'm able to do so.
There are sometimes no direct numbers that connet to the department you are trying to reach when you're in the middle of the app. It tells you that this line is for customers only type of message. Overall, it's ok as an app. But, another improvement it needs is real-time information on the app compared to the regular desktop site. Because one time, i was using the app while on the phone, and yet the information (and i was given wrong information by one of the reps who was clearly a rookie and then a rep who just didn't know the information to begin with) was not right and caused me to lose money that I was told was in my account but was not and the bank made every effort to make me sound like didn't know what i was talking about. And refused to give me the contact information for someone i as a customer requested to speak too!
The main reason I'm with BofA is the web and mobile app features. The ease at which I can maintain my accounts is invaluable. The app is nearly flawless and it's so feature packed that I haven't visited a branch in years. Please keep it up!
Our latest update adds new features so you can:
• Add debit and credit cards to your digital wallet
• Track your spending and set up a budget
• Enroll in Bill Pay
Does the BofA app meet your banking needs? Let us know by rating the app in the Play Store.
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