Review from Daniel Barrett
Major issues with deposits! I have to take any where from 10-20 pictures each of both sides of the check before it finally accepts a picture that works for BOA. I work for myself, and I work late! Twice now I have come home with a handful of checks and I only have 10 minutes to deposit them, but since I have this major issue with the app wanting to autofocus and screwing up the picture. I now miss out on depositing valuable money needed for my account. I would say to avoid the frustration, I would rather go out of my way to an ATM.
Camera function has never worked properly. This app, while it is great when it works and is very convenient for depositing checks, has a major malfunction with the camera. It will always say "more light" even when there is definitely enough light. It freezes and makes me take the pic manually. Which is fine but it makes me wait for this option. Just let me take the picture manually every time please. Edit: auto capture works better now.
About the new design Hello guys. The new design is really good, but, I have to say that you can still improve it. The main actions buttons at the bottom are too small and they're not too tight to material design guidelines, there are also another buttons that are too small too, (don't forget xxxhdpi) the splash screen you forgot to change the theme so it doesn't have material design. I'll be testing next month depositing checks too see if it was improve.
Best enhancements made by app ever So much easier and simpler to navigate. You can get most things done from a single screen. And the biggest Improvement for me is the rewards it was a total pain before and now it is so simple because it's actually there now and it's handy to have the FICO with just a quick click of a button. Not sure if there's anything else I could suggest. This is super great as is . Please keep up the great work and thank you so much. You have outdone every other bank card I have. THis is absolutely the best app.
LOVE ONLINE BANKING I love the app and its been upgraded a few times. I pay bills and deposit by photographing the check. Easy! I wish the template for the check was larger as I have to really stretch to get the whole check in the picture. Also, they forced the bank by telephone features to match the online banking exactly. I make transfers for a relative who does not want to have anything to do with the online features. I was transferring by phone until it blocked because (I'm told) I have online banking and hadn't added that account I transfer to. I had to add the account or get rid of online banking. They still have some user friendly upgrades to do to keep up the choices because my situation is hardly unique. Barring this, I do like the app and the abilities it gives me.
To many swipes Thank you for allowing us to see our FICO scores in the app but 6 actions just to see it is one to many. Also there is an annoying pop up on the deposits tab when navagating away from that tab. We still do not have the option to transfer money to external accounts from the app. I prefer the old app where you swipe out the menu list and picked what you wanted, now it's just too many swiping!!!
thank you AGAIN for the scripted response, BOA cares alot about its customers Can't deposit checks using camera on nexus 6p, thank you for the pre canned response. this has been an ongoing issue now for over 1 year. please fix your app so that i can use my nexus 6p camera to make deposits, is this to much to ask for?
With our new redesigned app, it’s easier to find and use our most popular features. Plus, we’ve added some other requested enhancements:
• Simplified design for easier use and navigation
• Credit card rewards redemption options
• FICO® Score at no cost for consumer credit card customers
• Spanish language option
Let us know how we’re doing by rating the app in the Play Store.
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