Review from Sarah Allen
Deposit issues The app is great except for the mobile check deposit feature. The camera feature will not open on my Casio Commando.
Alerts work sporadically. I have an alert set for both my checking and savings accounts to alert me of when direct deposits post on both accounts (which is multiple direct deposits on every Friday). This alert has stopped working recently the alerts are turned on in settings for both accounts. I also have an alert set for daily balance for checking. That one works. Needs to be looked into.
Worst banking app and company I have ever had to do business with. I had an account a total of 2 days, was able to make a deposit, order a debit card and checks, setup direct deposit through my employer, then my account was closed without any reason or notification on the 3rd day. I called to try to resolve the issue and was told bank of America didn't want my business and wasn't given an explanation as to why. I will never use this bank again and I will spread my experience around so everyone else will know of the shawty business practices of bank of America and how they treat their customers.
When signing in I'm sent a authentication code by text or email. By either method I'm forced to minimize the app to access the code. When returning to the app I find I've been logged out and have to start over. When designing an app it's best if you actually use it to reveal issues like this before releasing it.
This app is terrible compared to the previous access. What bothers me most is your implementing this and taking down the previous access without advising your customer. Base. Even when you try it does maintain your access code and your password. .This should be removed immediately and return to the previous accesd.
This app sucks it constantly wants to verify you even on saved info locks your account after asking questions you never set up and then flags every name as a cuss word!!!! It is beyond useless and stupid
Stay away from using the mobile deposit. Your funds are not available immediately. You are better off visiting the branch or using the ATM. Definitely not convenient but rather inconvenient especially if you need access to your funds. Will be switching to USAA where there mobile banking is usable and no holds are placed on funds deposited by phone. What a joke BofA - touting mobile deposits.
With the latest update, you can:
• Create a custom dashboard to view the information you use most
• Start a cash withdrawal in the app, then pick it up at the ATM
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Simple is fee-free online banking that helps you easily budget and save.