International SOS Assistance

3.5
3.08K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Prepare for your next trip, avoid delays, and stay safe when traveling at home or abroad with the International SOS Assistance App.

Make the most of your International SOS Membership with the Assistance App. Find personalised pre-trip checklists, world-renowned medical and security advice, and up-to-date COVID-19 travel restriction information to help you avoid problems and trip disturbances.

Have a problem or need advice? The International SOS Assistance App gives you 24/7, worldwide access to a team of 12,000 health, security and logistics experts. Use the Assistance App for anything; from understanding what vaccinations you need before travel, to guidance on what to do in case of an emergency.

Not traveling? Use the app to research future trips and stay aware of developing situations in your home location.

Travel with Confidence: Access personalised pre-travel checklists help you prepare for your next trip.

COVID-19 Travel Restrictions: Access tools to help you understand border closings and the impact of COVID-19 on your next trip.

Vaccination and Visa Requirements: Keep track of the exit and entry requirements for different countries and regions.

Explore with Confidence: Learn the culture, best practices, and services all for regions all over the world.

Everything in One Place: Manage all of your upcoming trips and reservations in one place.

Stay Aware of Situations that May Affect Your Health, Safety or Travel: Stay safe in an emergency with location-based push alerts providing details and guidance in an emergency.

Get Help When you Need it Most: Call or chat with a medical or security expert 24/7, from any location in the world, with one touch.
Get Started Fast: Use your organisational email address and password to log in.

Multiple Languages: Use the app in English, French, German, Chinese, Japanese or Korean.
Updated on
23 Feb 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
3.5
3.08K reviews
Narasa Kumar
7 January 2022
This app used to work earlier, now the app upon installation does not load at all... It stuck at 'an error occurred restart the app' and email us screen... I tried installing it in 2 devices, and I see the same problem. It's a shame the app does not even load. I tried re-installing, force stopping it, clearing it's cache, but nothing worked.
27 people found this review helpful
Did you find this helpful?
Eric Perret
9 January 2022
Just recently when launching the app it is stuck asking me to update the app making the app unusable. When I click the link it takes me to the Android app store where it says I already have the latest version of the app. Every 6 months there is a new problem with the app. I am trusting international SOS to get me out of problems not into them. Does not inspire confidence.
27 people found this review helpful
Did you find this helpful?
Tristan C.
28 November 2021
It was working fine at first. But out of know where, in the middle of my trip, it signed me out. I tried to sign in (by pressing the get started button) but it just gave me a blue screen and nothing else. Tried uninstalling and reinstalling it, cleared it's cache as well, but it still didn't work. This has been going on for a week now. The application kinda defeats the purpose of being an "assistance" app when it does this. Overall, I'm disappointed in this app. This bug should be fixed.👎
11 people found this review helpful
Did you find this helpful?

What's new

This latest version enhances core app offerings, bringing you more streamlined ways to request assistance, simplified content, login improvements, and faster load times.