CarelonRx

3.5
49 reviews
10K+
Downloads
Content rating
Everyone
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About this app

With the CarelonRx app, you can get more from your pharmacy benefits. Look up the price of a prescription, find a preferred pharmacy, and manage all your medications in one place. Refill prescriptions from the app and track shipments until they’re delivered to your door.

The CarelonRx app allows you to:
• See all prescriptions at a glance
• Compare costs and check coverage
• Find a pharmacy in your plan’s network
• Sign up for home delivery and automatic refills (on certain prescriptions)
• Check order status and track shipments
• View prescription history
• Access or download your digital ID card
• View claims history or make a payment
• Update shipping and payment information and communication preferences
• Chat live with pharmacy member services or schedule a call back

You must have pharmacy benefits directly through CarelonRx to use the app. Contact your health plan to check, if you aren’t sure.

This app does not collect any information or share any personal data with the Apple® Health app or Google PlayTM store app.
Updated on
Dec 7, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Personal info, Files and docs, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
43 reviews
Michael Kidd
November 4, 2021
When they send an email with the 6 digit verification code and you enter it, there is no way to move forward. No button, no nothing. You are stuck. Unable to enter the app.
11 people found this review helpful
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William Wynn
June 4, 2021
They've updated the app so now it tell you why you can't register. It's just a loop where IngenioRx says I have to use the Anthem site, but anthem tells me to use IngenioRx. And when I call IngenioRx they always tell me to use the app. Long story short, I guess you can't use the app if you're on Anthem, but it's not clear why...
21 people found this review helpful
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Carrie Stutzman
October 18, 2021
Can't get passed the security verification. I enter the code but there is no button to select ok or move on. I try the website and get sent in a loop back to blue cross then they send me to ingenio
12 people found this review helpful
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What's new

This update enables app users to choose their credit card with expiration
as a default and to save relevant addresses as a default.
This update provides a popup at the login screen to enable members to securely
manage their prescriptions using CarelonRx home delivery.