
Elle T.
Where do I start? The filters and item taxonomy (IA) is not intuitive. You cannot be at the point of sale and switch to "pick up at the store". First you have to make the mistake of filling your cart with everything that you're shopping for, realizing that delivery fee is $100 or more, do like 80 extra clicks to find out that half your order requires you to find the item literally the old fashioned way off the shelf... And why even have an app at that point?
71 people found this review helpful

Maria Yarsky
I love Ikea as a company in general. I am in an area where we do not have one close by, but the app gave me the opportunity to easily buy the items I needed. It is very user friendly, the search mechanism is wonderful, and it doesn't freeze like a lot of other apps. I could find options for what I was looking for quickly and easily. The design is simple as well. There aren't a million flashing colors and ads drawings your attention away from the actual app. I am very impressed.
79 people found this review helpful
Inter IKEA Systems B.V.
June 30, 2022
Hej! It’s great to hear you like the app. Thank you!

Wynnr
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Love Ikea, app is not the best. The ability to save different favorite lists and then transfer the whole list to the shopping cart is great, but the shipping availability notification in the item description isn't accurate. You have to add to cart then go through the shipping options to work out if the item is available for shipping or pickup. Same with in-store availability. Sometimes in the search list an item will show as available but if I click on it, it will show as out of stock.
66 people found this review helpful