Awesome app. Love the fixed fare and the security of the Taxi. I also earn Qantas points with my trips makes it even better. Got picked up in less than 5 minutes and a very polite awesome driver
Update: the issue I experienced was due to my card being flagged as stolen. Support from ingogo was excellent and transparent. Will try this service again. Old post: Booked a cab but the app has no mechanism to show my bookings. Payment came out of my card but whether the car shows up tomorrow is another question.
Fixed fare but cheap fare coming from driver pocket. ....use go catch much better...they are calling me and push on me to remove review but they do not want to implement change. Ha ha ha ha ha ha ha I wonder what is privacy act i need to know. My common sence says they can not call me to change my review . Time to say bye bye gogo from us.
I use the service often as I like the fixed rate option and the availability of drivers. However, as an app it's pretty bad: No support for back button or menu option to close app, doesn't sync taxi location after I switch to another app and then back, gives incorrect estimation of taxi arrival time.
Not able to change a booked time is pretty annoying. Often I have to cancel my current booking and rebook another taxi.
Nice idea let down by the realities of the legacy taxi service. Used the app twice: first go went ok insofar as a taxi turned up at close to the arranged time, but quite a shabby vehicle. The second attempt was a complete failure, cab driver kept messaging "5 more minutes" until half an hour later we gave up and cancelled.
- ChromeRiver support
Driven by Quality. Best Rated Drivers, Exceptional Service, Affordable Price