I had the WORST EXPERIENCE with Jetstar. My booking from Singapore to Taiwan with reference number QJJJYN was put on hold because they said they didn't receive the payment from eNets system. Since the payment from my side is successful and the money is deducted from my account already, I asked for some confirmation or an email with booking reference number so that I can use that for applying for my Taiwan visa. But the Jetstar call center officer was very rude and said that I can only expect my confirmation after 48 - 72 hours. Because of the issues in their website and the problem between Jetstar and eNets systems, I am getting impacted. My visa appointment for today has to be cancelled. This is very very bad customer experience and they are not ready to do anything to fix this soon. I hate this and won't do any more booking with jetstar in future. You lost a loyal customer !!!
This is the worst app ever ALWAYS has an error when logging in. When you finally get in, it doesn't recognize any of the flight numbers. Has no use if you can't retrieve any of your flight details
Flight status never updates on this app or mobile site. Desktop website does. What's the point if you're on mobile and info outdated
Can get this app to work on Android 6.0, errors every time
Unlike their website this app actually processed my damn payment!
Every time I try to look at flights the app just freezes and I can't even look at the flight times and prices
Cathay Pacific app lets you book, plan and manage your trips all in one place.
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