
Brenden Hall
As realiable as their flight times. I only use Jetsar when I have to travel for work as failed us to many times. The app works generally 50% of the time. I have had to uninstall it and reinstal several times to be able to use it again. I guess it just goes with the brand that you dont expect it to work and be on time when you need it.
3 people found this review helpful

Sarah Foster
Trying to use this app on a Galaxy S21, beyond useless. Can't see any of my booked flights, the trip page didn't even open its just a blank page. Have to reboot the app to get back to the home screen, and it logs me out every time I do that, an actual waste of space on my phone.

Rob Howell
The app currently cycles at the bottom of screen between an invite to subscribe to Jetmail, a never ending rotating semi circle after touching the button, a "Done!" message, a "Something went wrong message", and then back to the first message asking us to subscribe. The button underneath all that is permanently unavailable. How do we get around this?
4 people found this review helpful
Jetstar Airways Pty. Ltd.
July 12, 2023
Hi,
We're really sorry about the experience you've had with the Jetstar app. If you are still experiencing issues please uninstall and reinstall your app again.
If you are experiencing any further issues, please send an email to: mobileapp@jetstar.com
-Jetstar App team