6.09K reviews
Content rating
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About this app

Everything you need to check in and fly – In your pocket!
Check everybody in, know where to go at the airport, see your flight status and get live updates, all from your Jetstar app.

Manage your booking in the app!*
> Baggage - Too much shopping? Add baggage on the go!
> Seats - Upgrade, change to a window or get extra leg room
> Meals - Add or change meals

Manage your My Jetstar profile to make booking a breeze
> Update and reset your password
> Change your personal details
> Add travel companions
> Add travel documents
> Add frequent flyer numbers

Need to Change your booking? Do it with ease in the app!*
> Change flight dates, times, bundles, baggage, seats, meals and in-flight entertainment for all passengers on your booking

* You must have access to a WiFi or 3G/4G internet connection to receive push notifications and change/manage your booking.
Updated on
Oct 19, 2021

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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6.09K reviews
Dave Bouwens
June 22, 2022
Not the best app and unable to get support. I have a cancelled trip stuck in my app (not there if I log in via a computer) that I can't get rid of. Nothing in the help files I can find to fix this. The 'ask Jess' AI bot is less than useless. If I try to call for help, firstly it takes forever to get thru to someone, and there's a 'service fee' for everything. I also had the app fail when booking a Melbourne trip and then when it re-confirmed the holiday it booked the wrong flight on the day
9 people found this review helpful
A Google user
November 5, 2019
Wouldn't recommend this app. Installed it for an upcoming flight and it worked before the trip was loaded into the app. However once the trip was loaded, it kept freezing on the home page and none of the buttons work. Tried uninstalling and reinstalling it several times, restarted my phone but it made no difference. Shame really because it looks like a good app.
36 people found this review helpful
A Google user
June 8, 2019
First review. I hate using this app. This bloody annoying pop-up keeps blocking my view telling me that 104 other people are looking at this flight. Hello Jetstar, I know I'm using the internet, I'm not the only person on it, and I don't need to be constantly reminded of that. Stop interrupting my purchasing experience with information that doesn't assist me in ANY WAY AT ALL. Also would be better if it had a full calender page to see the dates like on the website.
32 people found this review helpful