Main problem is it is very slow to load, which for an airline flight app that you often want to access in a hurry while stressed is not good. An add to calendar function like the air NZ app would be really handy.
Its worse a company ever. Give u diffrerent prices after the booking . Poor cusomter services. Happen cancellations twice before that and never help. Every one there think he's the pilot. Should close down
Too hard to navigate. I just to book a flight. Stop trying to upsell me at every point. I ended up using a different airline. Absolute fail.
Poor customer service, I was given a travel itinerary in Bahasa and when I asked for the one in English they can't manage to do it. I told the representative about this 7 times and all I got are empty promises. How come they are unable to solve a small matter like this?
Poor App - It doesn't allow me to login. I tried to reset my password but the email sent from Jetstar does not contain a link to do so. I am now completely locked out which sucks as I'm flying in two weeks.
do not fly with jetstar! the seats are crowded with no leg area. Their customer care is also horrible
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