why not provide login to getgo within the app, so that if something go crazy, you can get back to your booking. I book once using this app, and my card was charged and no booking confirmation arrived in my email. my flight was for the following 4am and i thought that the booking failed.i thought that i would call cebupac and ask for reversal of my credit card charges the following day since its late in the evening when i booked it. to my dismay, i found out in the morning past 4am that the booking succeded when i get the itinerary, apparently at 2 am, 5hrs sine my card was charged.
My experience was halted immediately when I had to track back 37 years month by month for birth date. This is ridiculous and clearly proves that no one has seriously tested this from an end users perspective. Unfortunately it's this kind of thing that is expected from Cebu Pacific but if an employee is reading this please do something about it. It can't be that hard to fix and maybe I'll get a chance to see if the app actually works.
Such a waste of time. Cannot quickly indicate birthday. had to go through each month of every year just to select the correct birthdate!! If my birthday is in 1975 I would to go through each month of every year?? What if I had to book for 6 pax? All oldies?? Needs updating
I only downloaded this app because my bookings via getgo are not allowed for web check-in (and I really don't understand why. WHYYYYY???). However, check-in function's VERY LIMITED. There's no way to pre-purchase baggage allowance or pre-select seats. I don't really get the point of creating an app that doesn't deliver. Such a waste of memory space. Or maybe, it's CebPac way to get more money from the customers by giving them zero option but to buy baggage allowance via their ticketing counters. Uninstalling now.
App should have the same capabilities as website, wherein there is a tab that displays cheapest fare rate for each day of the month. Plus the option to browse to other dates after "Book a Flight" option, just like the website. This is why everyone goes on main site because it is easier to find cheap flights compared to the app. Simple app interface yet so much limitations. Hope this can improve to lessen traffic on web and that more people can utilize app.
You should provide an app wherein, as much as possible, its functionality is the same with what's in the web (just like the bpi app). Even just a simple login functionality is not provided! It's eating up space and yet the functionality is VERY LIMITED! This app is useless! What a WASTE!