No Connection to Galaxy Nexus on 4.2.2 I bought this application in October 2012 and it worked well until recently. Now I cannot connect the phone to the desktop application to sync Outlook. Tech support offers a refund in place of helping get their application to work correctly. WHAT'S UP WITH THAT BEHAVIOR?? PENG HAS REPLIED RESPECTFULLY BUT STONEWALLED ME IN RESULTS. WHO ARE YOU GUYS? WE NEED HELP, HAVING BOUGHT YOUR APP FOR A REASON. WE NEED THE CAPABILITY TO SYNC WITH OUR OUTLOOK FILE. DO YOU UNDERSTAND OUR NEED? IF NOT, REMOVE YOUR PRODUCT FROM THE MARKET AND DO NOT SNARE OTHERS WITH A SUCKER OFFER.
Would be lost without it I use this tool (and mOffice) on a daily basis, especially to sync my Outlook calendar and tasks to my phone although I occasionally use other features, too. It has seen me through a phone crash, a new laptop, and a hard drive crash on the new laptop....all in the last 7 months! Getting my calendar set up from either direction is a breeze. Of course I would prefer a free app (who wouldn't!), but I've found nothing else that works consistently and reliably. I especially like that it can sync over my home wifi so I don't have to search for the USB cable.
recently stopped syncing all contacts I've used Mobisynapse for over a year now and have never had issues with it- I loved it! My subscription recently expired (without notification to me, I might add). When I renewed the subscription, I started having problems. Some, but not all, of my outlook contacts sync. The most used contacts (son, sister, doctor) will not sync no matter how many times I try. I'm not sure what the issue could be. I've tried syncing wirelessly (preferred) and connected with the usb cord. It makes no difference. If you have a solution, I'd love to try it.
A review reversal - such a disappointment now! About a year ago I wrote a very positive review - 4 stars I think. It synced without a problem and I never worried whether everything synced or not. In May 2014 I paid the $14.95. My syncing problems began in July. At present I have 6 open tech support tickets and I can't get a reply. A very big disappointment! What programs to sync 2013 Outlook calendar and contacts are working?
No customer support (don't waste your money) I purchased the annual subscription for the app several times. I purchased the 5 device subscription although I only put it on one device. I bought a new laptop and went to install it there and it won't let me. It says I have too many installs but it is counting expired installs fro 3 years ago. I submitted a "ticket" to get it resolved 3 months ago and nothing. When you go to the support site they have not responded to anyone for months.
Worst support ever! Tried submitting a ticket, emailing, calling, posting to twitter and their forums...they will not respond or address issues. Over 3 months waiting and not even an acknowledgement. The software will not work with Office 365/Office 2013, despite their claims that it will. Although some will sync, notes will not sync from Outlook. Had to install on an old machine with Office 2010 to make this work, that means maintaining a VM just for this sync...pathetic! Now I have the issue of my license not working because it was used on the original machine, now that I installed in my VM, even though I uninstalled from the original machine, it tells me the activation failed. I've submitted tickets, emailed them, posted to forums and to twitter to get this licensing resolved...still no response. I do not recommend the software, use ANYTHING else as you will have better luck.
--Move PC/Android connection to mOffice app