recently stopped syncing all contacts I've used Mobisynapse for over a year now and have never had issues with it- I loved it! My subscription recently expired (without notification to me, I might add). When I renewed the subscription, I started having problems. Some, but not all, of my outlook contacts sync. The most used contacts (son, sister, doctor) will not sync no matter how many times I try. I'm not sure what the issue could be. I've tried syncing wirelessly (preferred) and connected with the usb cord. It makes no difference. If you have a solution, I'd love to try it.
BEWARE! Initially thought this app was the answer to my prayers to eliminate Google calendar and contact sync, but alas, one issue after another has me at wits' end! Support is fairly responsive, but so many issues and so many updates for a paid app is maddening! Granted the app is free, but it is worthless without the desktop software that you must pay for. I thought the idea of tools is to make one more productive, not less. SO disappointed!
Good app. Terrible customer service. I bought a new license which did not work. I emailed 6 to 7 times and they never got back to me. Finally after three weeks, they did but did not address my problem. I have moved on and am using VCOrganizer. Better.
Doesn't work with Google Nexus 7 Tried re-installing. Had our IT guy working on it. Unable to connect - didn't recognize my Android Devise. Lots of promise, but a dud. Don't bother...
No Connection to Galaxy Nexus on 4.2.2 I bought this application in October 2012 and it worked well until recently. Now I cannot connect the phone to the desktop application to sync Outlook. Tech support offers a refund in place of helping get their application to work correctly. WHAT'S UP WITH THAT BEHAVIOR?? PENG HAS REPLIED RESPECTFULLY BUT STONEWALLED ME IN RESULTS. WHO ARE YOU GUYS? WE NEED HELP, HAVING BOUGHT YOUR APP FOR A REASON. WE NEED THE CAPABILITY TO SYNC WITH OUR OUTLOOK FILE. DO YOU UNDERSTAND OUR NEED? IF NOT, REMOVE YOUR PRODUCT FROM THE MARKET AND DO NOT SNARE OTHERS WITH A SUCKER OFFER.
NO TECH SUPPORT.I bought this app. It is great for syncing my outlook calender to my phone. I can not get some of the other features to work. Most importantly being able to sms from my desk top when in the office. I have tried for several months to contact tech support. I opened tickets on their Web site. They have never gotten back to me. It bothers me to know that you can buy something and they give no support.
--Move PC/Android connection to mOffice app