Deceptive. There is a 20% markup on grocery prices. A 10% fee is then applied to your total bill, then a delivery charge is applied. So $100 worth of groceries will be... $120 + $12 + $6. Thats $38 that go into instacart's pocket in charges that cost almost half the actual cost of your $100 groceries.
Time & Money Saver! (Plus it's beautifully designed!) I've used this service multiple times now. It's remarkably convenient and actually allows my wife and I to save money because there's no threat of impulse-buys that happen when you go to the store. Get only what you need, check out, get on with your life. This will save a several hours per month and I couldn't be more satisfied with the service. Not to mention the app itself is BEAUTIFULLY designed (talk about great UX!) and syncs perfectly across platforms. Big ups to Instacart!
So grateful for this service 💖💖💖👍👍 I Loveeeeeeee INSTACART!!! The service is so helpful. I am on dialysis and my schedule can get a little hectic. The delivery people are so nice and I love the live chat that is available if something is out of stock. I will be using this every month for my grocery needs.
Very convenient The only reason it's not 5 stars is because of the human error component. For example I ordered black beans and the shopper picked up black soy beans by accident. Though I should also note thatinstacart did refund me for the item, so I am overall very happy with the service. App works great.
Purchased several items that were buy one get one free but never received the second item. I was told the "shopper" only looks at the quantity not the sale. Wish it would have stated that specifically somewhere before I spent money on half of my groceries
App refuses to let me report a problem Works well and i like the idea. It's just the replacements are totally up to the shopper and mine got me something $15 higher which made the whole experience not worth it. Customer service got back to me in less than a day and refunded me my Money. So 5 stars for them. If you're getting exactly what you ordered then it's great.
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