Review from Alan Mecklenburger
Great but slightly misleading app Saying that you can shop online at your favorite grocery stores with "free delivery" without mentioning a price increase is deceptive. Being up front about what kind of price increases can be expected would fix the issue with deception. Stating the expected service cost in adding to cart and the actual service cost in the receipt would create transparency and allow users to make informed decisions.
You need to include store sales.
Love it! Great because I can't drive anymore, and you get your items same day within a hour.
It's a good idea but the way we order is too complex to be convenient. For example, on some things it will charge you per ounce instead of per amount that you want and it leads to a lot of confusion between the shopper and what actually gets delivered. Hard to find things you want quickly. Doesnt always include all the selection of the store. Also, if you're only getting a few things it's faster to get it yourself.
I am a mom of two with an often forgetful spouse. I work 65 hrs a week and literally, I can go to my pantry, figure out what I need for dinner, and have someone bring me those groceries. Life saver and the best service ever. I don't overspend on groceries and can spend more time at home. I can also set up deliveries days in advance. I love it.
Overall I like the service. My only peeve is that shoppers should shop in the neighborhood of the delivery. We get too many substitutions because products are not in the store the shopper went to when I know they are at my local neighborhood store. Oh and if there is ice cream or popsicles in the order then don't make that the first thing you put in the basket because it melts. Another reason to shop in the local delivery area.