I love the mask, but the application is really under developed. It locks up on open about 50% of the time. I open the app when I'm ready to go to bed (and set the alarm), it's super annoying to be in bed, waiting for the app to open, crash and try again... 5 minutes into it, I sometimes go to bed without the mask because I am getting worked up by the app not working and that affects my sleep. I hear there is a new version coming out, so we'll see how to goes. I'll try to update this.
Excellent mask A few days after I started using the mask, I began feeling more rested, and going to sleep on time became easyer. Overall, I'm very satisfied with my purchease. However, the app lacks features. First new option I'd love to see would be a smart wakeup function, where the app chooses the best time to wake me up instead of the time being preset.
No update Why no updates since September 17 ?
Amazing product one of a kind I hate how people give bad reviews to a company that comes out with a product that can change lives. Mastering your sleep habits and sleeping with efficiency is what has made every successful person successful. Thanks Neuroon for taking the business risk and coming out with this. Amazing product.
BIG Problems - "STOLEN" popup shuts down app Neuroon says a batch of their masks were stolen and have been shutting down serial numbers and those masks will turn off and not work and the app gives you a "this mask has been stolen" message even though u have purchased directly from Neuroon. They cant figure out how to fix it and they assign u a new app log in ID and that wont work either. A technology company cant figure out basic membership authentication. Buying direct from Neuroon a $300 device and accused of stealing makes u feel RIPPED OFF......
Server down? I created an account and I can't sign in, it keeps telling me to check my internet connection. Checked to see if it was a conflict with my firewall, its not I turned off firewall. Still having issues.
Fix for downloading specified sleeps