multiple reasons for 1star. 1- home screen image is not properly scaled and looks like a toddler did the design. 2- they want to you sign up before viewing an account. 3 - the app ask for reference number instead of account number, to some people this might be confusing. 3- after inputting the account number, screen either goes blank or crashes, your experience may vary on the device you use. i'm sure it has more underlying bugs but i won't recommend this app to anyone or at least this version.
2 people found this review helpful
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This app has alot of bugs. This app doesn't have an option to select pictures from the device. You need to be in the app to take out the picture. So if you want to report a leak at the roadside you can't if you don't have internet on the go. When you do get to take out a picture it shows "error uploading image".
21 people found this review helpful
Garbage app, not customer friendly at all. Gives you option to see amount to pay on bill and that's all, no way to see how they came up with that amount nor even a digital bill to go through, this app needs a lot but a lot of improvements.
30 people found this review helpful