Fidelity Online Banking

4.2
29.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Welcome to the banking that suits your lifestyle!

The upgraded Fidelity Online Banking App lets you stay in control of your finances. Manage your transactions, accounts and cards securely and easily anywhere. The App allows you perform transactions and manage your bank account(s) from your mobile device. It is secure and very simple to use.

Conduct your banking transactions while on the move with Fidelity Online Banking app and enjoy a world of convenient banking anytime, anywhere. Our redesigned app puts all the services you need at your fingertips, enabling you do the following:

• Transfer to accounts in any Bank in Nigeria
• Transfer to your other accounts in exactly one click, no token required
• Biometric/Fingerprint Authentication for easier login
• View all your accounts (Current, Savings, Fixed Deposit, Domiciliary and Card accounts)
• Personalize your profile, change your picture as desired with lovely selfies
• Maintain/Manage beneficiaries for Funds Transfer, Bills Payment and Airtime purchases
• Receive In-App messages on new features, quick tips and promotional offers.
• Top up your mobile phone or that of your family, friends and other loved ones
• Pay your bills, such as DSTV, GoTV, PHCN, mobile post-paid bills, SWIFT, Smile and more.
• Perform your Fidelity Credit Card repayments
• Generate account statement
• Search, book and pay for international and local flights
• More self-services
• Locate nearest Bank branches or ATM service points

HOW TO USE THE FIDELITY ONLINE BANKING APP

• Install the Fidelity Online Banking app
• Open the App and sign in with existing credentials

NEW? HOW TO REGISTER

If you’re 16 or above and you have your mobile number registered for our SMS alert services as well as any of our Debit Cards, click on “Sign Up Here”, and follow the onscreen instructions. A verification code will be sent to the mobile phone you have registered for your account number with us.

If you’ve got a verification, follow the onscreen steps to register. You will be required to use your Fidelity Debit Card OR visit the nearest Bank branch to activate your Online banking profile. Once done, you can start using your Online Banking account immediately.

To do much more, download the Fidelity Soft Token app on your phone and sign in with your Online banking credentials.

FOR BUSINESS ACCOUNTS

You can only use the app if you’re a sole signatory account holder. You can’t register with your credit cards.

FIDELITY INSTANT BANKING

Fidelity also has an Instant Banking Services (*770#) which you can dial from any mobile phone linked to your account for SMS alert. The service doesn’t require internet connection.

Copyright © Fidelity Bank Plc. 2017. All rights reserved. Fidelity Online Banking is a trademark of Fidelity Bank Plc.

INFORMATION AND CUSTOMER SERVICE

For more information, please call our True Serve on +234 1 448 5252 or email True.Serve@fidelitybank.ng
Updated on
Jun 7, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
4.2
29.8K reviews
Grace Olughu
July 30, 2022
This is a nice App but the bank should improve on their network as regards timely transactions sms alerts. Several times I have been embarrassed by people who sent money through my account for not acknowledging receipt. Presently, a debit in my account for a transaction I made 3weeks ago has not reflected in the recipient's account and we are still arguing over it. It is very very embarrassing. The bank should look into it. For the App, it's a must have but the services should be improved.
6 people found this review helpful
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Juliet Onyinyechi
July 21, 2022
This app is cool. I just hope it will continue being cool and no frustrate me.... For my first transaction,I noticed I made a little mistake while entering my pin and it took me back to the log in page which I think is not necessary. It should just tell you it's a wrong pin and give a second chance than starting all over again. Aside this, the app is cool for now.
5 people found this review helpful
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Benjamin Egar
July 30, 2022
I have changed my password up to nine times. When I key in the new password, I get the incorrect password error message. What is wrong with your stupid app? I am tired of your banking system, it's high time I switch to my other bank. This is not good at all. Your app won't worth the one star. Thank you.
4 people found this review helpful
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What's new

App Security fixes