
Matthew Greige
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Why is it that when I paid for the "full license".... I'm now asked to upgrade to use some of the very same features that I already paid for previously. I absolutely can not stand when app developers do this. Absolutely lost me as a user and customer. I used to be able to sign and add the anti-theft (although it was called something else), surprised they at least kept it ad free with the full version .
11 people found this review helpful

A Google user
I bought the License in 2016 because I really liked the app and was willing to pay to remove ads, the watermark, and get other features. I recommend it to everyone. I haven't used the app for a while, but I started using it again recently and am ready to drop it. I can understand a business wanting to expand and change their business model, but to betray their customers who paid for the "permanent" license by removing features unless we pay more is a bad business model.
442 people found this review helpful

A Google user
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I was an early adopter of CamScanner and thought it was well worth the price of the license. But this app has changed their business strategy for the worse. When I first purchased the license, it was expensive compared to other apps - but it was worth it because nothing else could do what it did so well. Recently, after a hiatus from using the app, I opened it to scan a quick PDF, and it has changed...a lot... First, the license doesn't grant full access to the features like the app originally did - they have added quite a bit, but it's considered the "Pro" version now. So there is unlicensed, licensed, and licensed pro/premium. This still could be cool; but you register your account, and if you look at the "Upgrade" option, you'll see the a crossed out monthly price - I assume a discounted price or promotion. That price crossed out is $50 per month - that is outrageous. But if you're curious what the actual price is, click on the "get pro/premium" option and you'll see $50 per year, 3-days free trial, and auto bill to your Google account. So that's ~$5 per month - still not buying it though. If it's a promotion one year price that rolls auto bill after a year to $50 a month, then it's already presented me with more hassle than I want. The one-time fee for the license was fine by me, now it keeps alerting me to upgrade to premium at an insane price which, after a year, and if I forget to cancel the service, am I enrolled in an auto bill of $50 per month (or so it certainly implies)? If even one charge went through, at 13 months, I'd have over $100 in the app; but what about 14 months, $150+! No, that is outrageous - and certainly misleading. Even if the price is always ~$5/Mon, then present that price and that option. A one year fee at $50, just because it divides out to approx. ~$5 a month doesn't green light that as the advertised price. That's deceptive, and I don't trust this app on my phone anymore. I can find something just the same for little to no money for what I want. CamScanner used to be that app - a reasonable price, a great app. That's not the case anymore...
205 people found this review helpful