Great App, some cons Good app. The only problem is in scheduling tax payments. When you Efile your taxes, you have to file several days BEFORE the actual due date. The app & webpage show you the 2 dates when selecting the taxes you want to pay, but the system defaults to the actual due date when scheduling payment, even if selecting efile. I didn't catch this my 1st quarter, my scheduled payment missed the efile date & didn't process. I didn't learn this until it wouldn't let me process my 2nd quarter due to the missed payment.
I have been unable to add new employees or edit existing employees for 4 weeks. After 3 sperate 6 hour phone calls, the problem is still not resolved. I would highly recommend using a different payroll service. Update: Six and a half months later, IOP is still not functional, but I guess I can rest assured since the claim has been expedited for five months.
Intuit either listened or fixed the login issues The app is back to its' regular usefulness and works great again. Good service and a great value for the dollar
After I log in it doesn't allow me to do anything, tells me to go to Intuit and finish task.......I don't have any and I'm running payroll
Terrible updates The new update makes it a hassle to use the app. I now have to jump through multiple hoops every single time I want to run payroll. Waste of time.
Not for phones Their newest version has a foolish security check. If your phone screen is too small or your eyesight is poor, you won't get past security rendering the app useless.