Asks too many questions that are not necessary. Why is there not a "I only need to do the ez form" button? Why do I have to fill in all of my personal information if I can import my w2 which has all of the same information? Don't get me wrong it does work and your return will be correct, but it could be way better...... How about if a w2 can't be imported a feature to take a picture of it. Just saying.
It would have been great if they disclosed that you can't e-file without last year's AGI BEFORE they charge you. Don't see the point in paying if I could have just filled it out myself and then mailed it... Also, the app is slow and buggy. Used it last in 2013, was a much better app then. Not sure what happened.
Turbo tax will wait until the very end to tell you that you actually need your adjusted gross income from last year's tax returns to file online. Because my name is not on the family plan even though I have a phone associated with the account, I cannot get this number online. I would have to wait 5 to 10 business days. I wasted hours in turbo tax. And now my return is late.
The website said I can try filing jointly and then redo it for a separate filing later on if I wanted. Wrong. The app has no option to start over and forces me to go through and delete each piece of joint information individually. Easier to delete and start fresh using a competitor's product.
Don't have a computer. Used my phone and it was surprisingly amazing. I almost paid a tax agent for something I could do for free. Only federal is free and that's all I needed. For that and it saving me time and expense 5 stars. I'm married and filing jointly was easy. They break it down step-by-step and they make sure you know what's happening.
This was free last year. The hidden fees almost cost me $90 when I was expecting to pay nothing, because I did it all by myself without help from any actual person. Will not be using turbotax ever again
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