Quick and easy Payment renewal or choice of new plan is very easy and Hassel free, menu and descriptions are very clear to understand. Call center has no technical expertise for every issue they will send someone. It's better to get the mobile of the service engineer in your area as his response is far better then the call center ( during usual working works )
Pathetic Worst service in Koperkhairane, Navi Mumbai. I booked payment pick up request thrice. Nobody come to collect. These people do not entertain service requests. When there was no connectivity, I put service request. Nobody entertained. Call to Customer care number is not received even after calling many times. Number of customer care is not connected after 6 pm. Not recommended to anybody. Try some other service provider.
Worst internet service I have ever used... Koperkhairane I am very much disappointed with your services. Initially I got 2 Mbps plan which was very bad and upgraded to 4 Mbps which is again horrible. Customer services are very bad. Not at all responding to the complaints in time. Even after 50 complaints in 2 months, no representative has ever visited. Finally decided to change the network. Kopekhairane
Worst customer service Delay of payment,can make ur life hell. It took them four days to resolve the problem. And it is of no use calling the call Centre number no as there is no response. And also no use of calling area manager he is least bothered n don't even answer ur call.
Wrong information on the app The plans shared in the app are outdated, as confirmed by Amol from iON himself. I have been paying more than I'm supposed to for last 5 month's. On asking the reason, I was informed that I should have visited branch to check on new plans. If that's the case, then why on earth do you have this ridiculous app????
Pathetic app Nothing could be worst than this. I mean seriously, they even don't care about anything. Not about customers neither about services. It's just the waste of time time and patience as non of this will make them affect. They must shut down their all of 'so called' services and go to home as of now they are not doing anything different
New in 3.02
*Improvements for reliability and speed