Can I get any customer service whatsoever. this app doesn't do a single thing it says it does. just wasted a bunch of money on a camera that I can't even use half the functions. it would be nice to have some customer service and feedback and hell I don't know maybe an update for this app that actually makes it work.
DON'T BUY THIS PIECE OF SHITE!!! Are you serious?? This is the product you gave to the world? You should be ashamed to call yourself a camera company. I got this camera and it's HORRIBLE. The app doesn't connect to the unit and when I plug it into my computer to see the playback it's all pixelated. Installed the firmware and guess what? Now it won't turn on. That is the first and last $200 you will ever get from me. I'll be sure to tell every customer exactly how bad your product is.
Rushed and unpolished I don't feel comfortable selling this to customers with the app in its current state. Disconnecting from WiFi to connect to this is a horrible practice. The hardware seems fine, but I cannot easily use the app or browse the files. There is a lot that needs improvement. Some quick tips and better navigation and UI go a long way. But right now? I wouldn't recommend it.
Terrible! Good concept, but poor execution. The app is almost as bad as the hardware. After 50 attempts to connect android to camera it finally did. But upon backing out of app it lost its connection and wanted to reconnect. It wouldn't. So, I charged the vaporware overnight. I found the device almost too hot to touch when I went to try and use it again. I believe the battery is cooked and now until I swap the battery the thing is a paper weight. Good job selling utter garbage to consumers. I will buy nothing more.
Tricky but works I had trouble connecting but what they don't tell you is that you need to pick the WiFi for the camera. GoPros work the same way. Once I disconnected from my wifi I was able to connect to the cameras'. I would say the delay time from the stream is much quicker than the GoPro but that might be because the video quality is lower. Slowly liking this product more, was apprehensive from the reviews here. I would suggest fixing the on-boarding for new users. The app works but instructions are buried.
Does not work This program does not work. I have not had one connection to my device from this app. Its trying to use WiFi and Bluetooth at the same time. When and if the Bluetooth does connect the app buttons do absolutely nothing.
Support for record and snapshot on SnapCam. Bug fixes.