One of the finest app with one stop hand hold features that can use for daily basis by tikona customer. One suggestion want to share, after raising complaint can we place ok button on information to return home page screen. Currently on menu click it is returning to home page which can customer not aware.
Worst service from tikona. I am facing problem since 1st Aug 2017 still receiving connectivity and speed issue. I have reported and escalated many times to higher level of tikona team. But no progress or resolution provided by them. I called them for closing the connection and they said first pay your bill then we will close. How I can pay the bill if I didn't use it? I am going to report an issue to the consumer court. If anyone one knows how to report case please let me know.
Never take service from tikona.. they provide third class service.. connectivity is not stable, it's always fluctuating and theirs customer support, their engineer will never listen. I will request other person to never install tikona at your home you will get headache.
App only accepts password with 8 or more characters for login. The website has a minimum 7 letter password for accessing info on one's profile. Looks like someone forgot to do the basic testing in a hurry to meet deadlines. Story of Tikona!!
Speed down from last 1 week, customer care doesn't even responds helpline number gets disconnected every time I call. There's cut throat competition out there. Cellphone operators are providing 1GB data daily for 3 months at 399/- for 3 months. And if this is the service you are providing, than you survive in the market for long.....
Great Work by Tikona. App after Long time.. Several Features to be included like Speed Test,Signal Strength of Roof Top Device & Accesspoint through which the roof top device is connected.. Disappointed with tikona that the app is only available for Android & not for ios. Please bring the App for ios. Bring the app for Apple Iphone & Ipad. Bring it as soon as possible.Many of us are using ios devices.
My Tikona Initial Release
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