
Tris Xavier
Really bad. When I downloaded the app and opened it, it was fine. But once I closed and reopened it, I kept getting "network issues" - no matter whether I was on 4G, wifi, at home - I couldn't scan the receipts. I had to uninstall and reinstall it... and then the same thing happened. Just really poor because what's the point of the app then?
8 people found this review helpful
ION Orchard
18 October 2021
Dear Tris, thank you for your feedback. We apologize for any inconvenience caused. Please submit your receipts to customercare@ionorchard.com.sg with your registered mobile number so that we can assist you. Thank you for your patience and understanding.

Ray Tan
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App failure. Yesterday it says network error (nothing wrong with my network). After forced close app, when re-open, it says "a new version is available, update now", redirect me to Google Play, but nothing to update there. No update option only open, which will go back to the same notice to upgrade.
1 person found this review helpful
ION Orchard
18 October 2021
Dear Ray, thank you for your feedback. We apologize for any inconvenience caused. If you have any questions, please email customercare@ionorchard.com.sg with your registered mobile number so that we can assist you. Thank you for your patience and understanding.