
Darryl Hardin
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Giant waste of money. The test strip they give you reads different than the device even when you report the readings. The eco gateway has never worked that great either. Support is basically non-existent. Save your money. Edit: your seeing my readings on Nov 4th from the readings to my phone, NOT from over the gateway. And it makes now sense that the app wouldn't reflect the test strip after reporting a new reading using the test strip to the app.
1 person found this review helpful
Edit: Your gateway worked perfectly until Nov 11. Is it still plugged in? Your EcO is still working properly. Test strips results are available in the test strips section of the app. The Dashboard shows the EcO analysis. You never reached the support and didn't answer my email. I invite you to contact our support if you have any questions/issues.

Derrick Stagliano
Great customer service, but wanting more. I would love for this to be able to measure alkalinity and calcium hardness on demand. I still have to manually check these with a test strip. The customer service has been great, and the product, including gateway has worked very well.

Erika James
This would be a useful thing to have if it actually worked consistently! Always struggle to pair it with my phone, always have issues with it saying obsolete data. Pretty expensive piece of junk.
1 person found this review helpful
Hi Erika,
I cannot find any user that goes by your name. Did you get in touch with our marvelous support team in order to solve the problems you encounter with your monitor or app? I'm sure I will be more effective than a bad review. Best regards