This is the worst update in long time from infinity app.please fix this new update, since it doesn't even let you log in .please fix it because there are many customers like me who uses frequently your app to make insurance payments and more.but this new update is horrible.it always when you try to open it says there was a problem with the connection with the server and never opens.
Stay away I downloaded this app JUST so i could leave this review. They are absolutely terrible. They never answer the phone.. And when they do, you get the pleasure of speaking to a pompous untrained worker with an attitude.. My car got flooded.. And i filed my claim the day of.. It took them 4 days just to come get the car. Another 2 to put it in the system.. Another 2 to assign someone to the vehicle. It is now 16 days later and i have not heard anything about my car.. I pay 242 dollars a month to deal with this.
Infinity is trash Not only does your app suck but everything about u guys sucks. Just thought I'd let u know that
It use to let me change my policy not anymore I see alot of people cant log in.. so I had that problem at first what I did was register my account a second time & then got an email to verify account. The Road side assistance is free you sign up as a member and you only pay when u need it.which is a plus.$59.99 towing for the first 5 miles and $3.75 for additional miles. NOT bad at all. I guess I have to stick with them until I can find a better insurance company
Still cant log into my policy. Was told 2 months ago that there were a few problems with the website. Was told it would be fixed shortly. But, to this day I still cant log Into my policy. I downloaded the app to see if that would help but, still cant log in. If fixed maybe more stars.
DO NOT USE!!!! IT DOESN'T TELL YOU THE RIGHT DATE YOUR INSURANCE IS DUE AND THEN YOU MAY E CANCELED!! I ALWAYS PAY MY BILLS ON TIME AND I ALMOST GOT CANCEL BECAUSE OF THIS APP. WRONG INFORMATION
Added username recovery from the app.
Bug fixes and stability improvements.