I miss Audrey I never have any luck logging in & checking my account balance while I'm out & about. I shouldn't have to go home or go to the bank to do so! Audrey was a reliable quick source, this app takes forever to get into & get things done.
Many issues but good when works I usually love this app and did when it first came out. I was one of the first to download and review even. But every update causes issues and I have more and more trouble logging in with error codes or freezes or navagating. I wish this could go back to a somewhat simpler version. I know you have to focus on branding but please listen to customers as well. We prefer something simple that works.
Stop trying to fix what isn't broken Every single time you update the app which works perfectly fine then it has issues. I updated because I had no choice to since everytime I tried logging in it told me I needed to update and so I did and now I can hit log in as many times as I like and it says it's logging in then just refreshes back to the log in screen. Its really irritating that when Im trying to see if my account has received my paycheck that I can't do that when with the last update I could log in and use all the features with no issues
Usually good Overall this app is great. For some reason though, the other day, every time I try to log in it makes me reverify my device. I've used the same phone for over a year...
Love my credit union, CWCU! CWCU takes great care of me and my accounts. They are always staying current with technology and security.
Wont update correctly
Our mobile app is designed with a tablet-first approach and unified look across all devices. As always, you can:
- Pay bills (optional)
- Deposit checks (optional)
New features include:
- View check images
- Consolidated alert management
- Enhanced transaction workflows
- Enhanced search capabilities
- View eStatements (optional)
- Choose Themes (optional)
- Search account history
- Perform stop payment requests
- Reorder checks
- Change your address and other account settings