Lousy product and customer service 2 Mar 2014 - Lousy product and customer service. Image not sharp and apps not working up to expectation. Are you improving or let it be with so many negative comments? Do you know what is service recovery? 1 May 2014 - still no improvement. You should stop selling the products.
Quick and easy Setup the camera on my Android phone (S3) very easily. Connected via cable to enable wifi and very quickly got wifi working as well. Also an easy install of the app to view on an iPhone 5. Only issue I had was minor, having to fiddle around with the app to change the password. Other than that, everything was straightforward for me. Note, this was only for enabling basic features of adding and viewing the camera.
Bad video replay (from event list) (1) Initial use i always getting black screen - zero loading even when the cam status reads "online". This issue got a little better after i chg the video quality (on app) to the lowest. But this defeat the purpose of live feed when everything is pixelated (2) the replay of recorded videos from event list is no good. Terribly slow actually. Even when i am connected to fiber internet. Highly recommend to add a video scroll to allow app users like me to control which part of the video file i want to see
Unknown device Its keep prompting me "unknown device's. Oh my God... it is recommended by my friends and horrible experience. Its only connected once and can't detect anymore! What happen! Please fix it ASAP.
Still having connection fsil even with fixing of 4g...worst terrible experience.. have 6 units n like white elephant Worse always connection fail -iphone app is better very condistent.. when r they fixing the issue
Poor quality app Im using the WIPC403 The biggest issue I have with the app is the flip&mirror function because I can't get it to work at all. What is the point in making it possible to mount on a ceiling if the app can't even flip the video upright? PLEASE FIX THIS IN THE NEXT UPDATE. The software needs to be tested to be fully functional with all devices before being released to the public. Anybody with the slightest common sense would know that.
Fix for 3G/4G connection failed issue