The app works in terms of being able to keep an eye on your balances and tranfer funds when needed, but certain features are not as they should be. My only complaint from a user that doesn't need a lot of bells and whistles from mobile banking is that I cannot access the user profile page from my phone as it just comes up blank. Id love to be to use fast balance without logging in, but it seems the app is not cooperating. Disappointed, but at the same time I expected as much.
Needs a lot of improvement This app is a sad comparison to my previous credit unions app. User name, password and two security questions are required for every sign in. Takes too long to load. Mobile deposit does not work and just displays a black screen. Overall design and layout of the app is lacking.
Decent app but had to look through reviews for a way to deposit my check. For Galaxy S8 Go to settings>Apps>App Manager>Scroll to iQ mobile>Permissions>Allow camera. Customer service/app support should definitely be responding to all of these Mobile deposit complaints! Also as another person said, the menu button wouldn't work after depositing a check.
The app is simple and does what I need it to do. Can't go wrong with that. Also I had an issue with mobile deposit. Called IQ Credit Union they told me how to fix it. (Droid phone) Go into your settings then you apps. Click IQ then permission. Click on camera and that should fix the issue.
I loved this app until recently. I tried to do a mobile deposit and the image will not sharpen itself, and it won't be accepted as a deposit because it's so blurry. I'm not sure what happened but please fix it!!! Motorola Droid
I like using this app. Just two small things need fixing. Why can't we exit by pressing back button? We have to hit the menu button then exit. Also, after depositing a check, the menu button doesn't work. Please fix.