Started using Iris shortly before the 2.0 change. Personally I've had very few issues with either version. I've only been using the system as an alarm though. I wanted something I didn't have to pay nearly $50 per door/window to set up and also didn't force me into a monthly fee. Iris was perfect at the time. I do feel that they hide too many automation features behind their premium account requirement and will eventually switch over to something else. But as I understand it, Iris 2.0 components are fully z-wave compatible, so if you're in need of an affordable self monitored alarm or entry level automation you can start here and upgrade later without having to replace many of your components.
Integration with Echo is awesome. App itself is cumbersome to use. Not able to use my phone as a keyfob is a big downfall. Almost every update seems to break something - sometimes devices lose connection and need to be paired again, sometimes old bugs get re-introduced. Very slow releasing features and parity to V1.
Installed security system last weekend and only issue was the keypad and one sensor kept loosing connection. Found out through the FAQ'S that the smart outlet would extend the range of the base unit Picked one up and installed, have had no connection issues since. Did get the app update today and like others it is making me login everytime I open the app. Hopefully this gets resolved soon. Aside from the app issue I am pleased with the system. *02/03/17 update* Installed the latest update and the login issue appears fixed. Thanks for addressing the issue so quickly.
Recently installed for security alarm but have now added smart switches and have integrated with Alexa. I really like it and have had no issued. The app does have allot of features and may take some digging to figure out but once you do its easy. I read up on Zwave and ZigBee and how they work I was able to position sensors and switches throughout to bounce off each other everything works very well. This is a system you can diy but is more feature rich and complex than most professionally installed systems. Understanding how it works and taking the time to customize is key.
IRIS Gen2 is GARBAGE!!! We had been using Iris Gen1 for over a year without much issue... Although there were some limitations with Gen1, it was much more reliable and an overall more user friendly app interface ever with the Web interface requirement. This Gen2 system has disconnected more in 1 days than gen1 did in over a year... I just looked at the rating for Gen1 which is 3.5.. This Gen2 is 1.8... Seriously Lowes?!? At what point do you fix this...If not fixed soon I will be cancelling by subscription and finding another system...
Don't buy this product! Nevermind the clunky software, the entire product is terrible. They charge monthly fees for basic features that others have for free. If you're interested in home automation I strongly urge you to look elswhere.
· Minor performance improvements
· Bug fixes
· Support for the Halo & Halo+ Smoke & CO detectors. Easy to install, Halo is the world’s first device to combine commercial-grade smoke detection with a carbon monoxide alarm in one unit. Halo+ is the only radio frequency-based smoke alarm to deliver National Weather Service alerts, including tornadoes, floods and hurricanes.
The iris app enhances the travel experience on SBS Transit’s buses and trains.
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