Unreliable information Would be great if bus times were reliable, but buses typically arrive nowhere near thr indicated time, snd often buses don't show up at all. Don't rely on these times (or the STM) for your commute- you'll be late if you even get to woek at all.
I use the bus/metro a lot but I tend to use Google Maps as it just offers more detail and lets you plan your route way more easily, plus it even tells you when to leave. Given all this a good STM app would be very welcome. They should merge Bixi into it for full transit and get notifications for route disruptions, localization would be nice as would news, best practices, ads (to support the build out and service) and fares.
Trip planner borderline useless... The trip planner no longer works at all, it doesn't seem to recognize any departure or arrival points I try to enter so it won't give any trip info.
Update 02/17/17 app still frequently deletes or loses all saved favourites, both in French or English language modes. Offline or slow connection performance has improved. When it works properly it is quite decent - - basically it needs optimization work.
Inefficient query of db in offline mode. The offline favorite section's performance is awfully slow on older phones. I don't know how you guys query the db, but results should show in an instant. As of now, only newer phones can use this feature with decent speed. And for those claiming the app does not save favorites, you guys are probably using another app that clears this app's cache; go in the settings of that app and uncheck this app. Never had a problem with saves disappearing.
Since the last update the bus schedules don't load unless i am on airplane mode which is such a pain, when I am in a hurry I have to put my phone in airplane mode and reboot the app to get schedules. Also, which each update and schedule update I lose "mes favoris" and I have to add them, all over again. Sometimes I lose information that I need, I dont know the bus by heart to all of my destination and I use my favoris to remember them, now I will need to keep a separate list.