
Kate Schwerzler
The app crashed overnight, so it didn't send any results to my doctor. When I tried to use it the next night, the app told me that the device had already been used and couldn't be used again. Spoke with my doc's office, who had spoken to their WatchPat sales rep, and learned that once the strip is ripped out of the finger sensor, the device won't ever work again after that night. Now I need 2 kits for 1 test, which is a huge waste of resources.
4 people found this review helpful

David Gagnon
Clearly they need to do some work on the bluetooth pairing. I tried 3 seperate phones. The app would not find the device on any of them even though the phones could see the device in the bluetooth settings screen. I made very sure that location permissions were turned on. The fact that the app was just updated would suggest it's a work in process. All 3 phones were Samsung A10E
14 people found this review helpful

Kimberly Wong
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My only criticism and suggestion is to have a prompt telling users to make sure their location is turned on. I kept getting notifications to take out the battery and reinsert it and to make sure the watch was close to the phone when neither of those were the actual problem. The only thing wrong was the location on my phone wasn't turned on.
99 people found this review helpful