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The service is alright for the basic efaxing needs, but canceling the service is a nonpaid job! The hold-music REALLY sums up how ridiculous the customer wait time is. If you don't mind having to go through multiple online error messages to cancel, long wait time for customer service, multiple transfers, or having them hijack for credit/debit card, this is the perfect service for you!
1 person found this review helpful
26 September 2023
Hello Amerycan Pye. This is not the experience that we wish you to have. We have received your feedback and should you require further assistance, please do not hesitate to message us at firstname.lastname@example.org and we would be happy to assist! ^RA
HELP! I haven't used this thing once. Originally got it because I had to fax one sheet and it was free. Going to the library was easier. I have had this app since 2021 and have never received or sent faxes. I've been charged monthly and not consistently. I've had price increases and my last statement was $25!! Talk about money down the drain seeing as I don't use the app! It's impossible to cancel the subscription. I have called a million times! Please send help, I'm tired of the charges.
4 people found this review helpful
Hello Christina. We would be happy to review your account. You can follow the cancellation instructions on this link https://www.efax.com/cancel or please feel free to message us at email@example.com with your account details and we would be happy to assist! ^RA
Awesome app. Went to go fax something at a postal store and they charge $2 for first page and $1 after....I had to send a 45 page document...so getting a month free and then spending around $17 a month after the trial sounds like a bargain....also they have a digital attachment option so I didnt even have to take pictures of each page....I just attached the document and waited a little while. There is a button to verify when it is sent. Very user friendly.
145 people found this review helpful
Hello Kristi, Thank you so very much for the stellar review and feedback. So happy to hear that you are loving the service and App and are utilizing many of the features offered. Should you have any questions or require assistance, please feel free to message our team at firstname.lastname@example.org any time. Thanks again, ^FM