I bought a jacket of Pepe jeans, and it got torned out in 19-20 days only. They sell fake products in the name of "sale" & "offers". When I called them to tell about this they said they can't do anything in this matter as it is out of warranty period of 15 days. Buying a product of Rs 2400 and getting such a bad quality. It was never expected of Jabong.
Jabong is a horrible place to purchase. Returning an item is a pain. Even if the item is returned through Jabong's preferred courier services,the whole amount will never be refunded.I had a bad experience.Only half of the courier charge amount was refunded.On contacting the customer support,I was told that they will refund only for the weight of the item that was sent which in my case was only half the amount charged by the courier service. Why the hell do they say they refund the whole amount then. Waste of time and waste of money. Myntra is a thousand times better than Jabong in terms of product quality and customer service.
Horrible customer support. Delivery and return both are just a torture. When i try to raise a return request it says product is not selected, and when i do the same on website, it says address is under non-pick up area. And then comes customer care. After talking for 20 minutes, the executive keeps telling different irrelevant things. When call goes to esclation team, he asks me to repeat all saga again and solution he gives that try after 24 hours, you will be able to raise the request. Thats pathetic. Somehow he raised the request from his side. And thats all. This was the last purchase from Jabong. Adios.
I got a notification today of an offer 80% + 15 extra om tshirts etc when i clicked to avail nothing happened. This is what happening for long and nothing is fixed yet. What a shame . I get notifications of offers but when i click to avail offers app doesn't work and i don't get a chance to buy anything . Its horrible . What a reply. You didn't even understand the issue. If i will turn off notifications than how i would get to know about offers ? I get notifications and when i click at offer app doesn't open and due to i can avail .
Its a good app.. Always got my products at time. But giving only 3 stars bcoz last tym my order got cancelld aftr two weeks without specifying any reason. Hope it wont happen again in future ✌
Collection are good, great deals. I'm facing this issue with the app payment process, When I select any item and proceed to pay with my saved card, as soon as I enter my cvv number the page proceeds where I enter my OTP and within a second, redirects me back to jabong payment page. I receive my bank's OTP but I can't enter the OTP as I'm back on the payment page of app. To make payment I have to again login from my laptop. It's very inconvenient. Please check this issue.
Shopping experience on Jabong gets better !
Here's what's new in this update:
- New and better design for smooth checkout
- Get view of your cart from Home Screen
- New and improved design for order tracking
- Performance Improvements & Bug Fixes
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