Third class app. Wasted 2 hours. I was trying to buy some stuff but the app crashed and was not responding for the next 1 hour. Then it finally started working again but cleared my cart. Had to find everything again and when I tried checking out, again Something went wrong, all over again. Then the offer ended on midnight and 30 sec later the app is working fine. Uninstalling, will never buy from them again.
This company is a scam. Please do not buy anything from these guys. I bought a pair of running shoes which didn't fit me properly so I raised a return request. It's been two weeks and I am still waiting for the pick up. They keep sending you messages regarding pick up but no one came for the pick up. Their logistics partners are dodgy too. Jabong doesn't have their own delivery mechanism so they blame on their logistics partner. On top of this they have got a very dodgy call centre where you get pathetic voice call connection and they don't give you a satisfactory reply and keep asking you to raise another return request. Don't waste your time with Jabong. Buy from Amazon or Flipkart where they care for you and your time.
No issue regarding Jabong. Actual issue is about the app. Inspite of applying filter, many times it's not working properly. Many other products are there in spite of applying filter for particular product. Which makes the app unfriendly. Please look into the matter & improve the app.
Pathetic. I ordered something and explicitly chose to check out as a guest so I didn't get spammed with their emails. Next thing I know I get an email saying "Welcome to Jabong, we have created an account for your. Click here to set up your password. This is naturally followed by the receipt of their junk emails everyday. The website doesn't have a helpdesk email or phone. The FAQs say if you want to unsubscribe click on the unsubscribe link, which obviously and conveniently does NOT work. First and last order.
I ordered Okane's orange solid casual jacket for like 2 times and I haven't received my order instead of that the only thing received is an apology message and now that jacket is out of stock I can't even reorder the jacket I wanted so badly c'mon is this a way to treat your customers. The only thing I could do is rate, review and uninstall.
I'm honestly surprised by such negative feedbacks of Jabong. I've had such a good experience so far and I live in a really small town! Delivery was exactly on the dates estimated and the products were just fine :)
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