Jabra Sound+

Jabra by GN Audio

About this app

Jabra Sound+ app
The Jabra Sound+ app is the perfect companion for your Jabra headphones – adding extra features and enabling you to personalize the way you use your Jabra headphones.

An app experience that’s made for you
Today we use our headphones more than ever, and in very different environments – at work, on the train, working out, walking, driving, and more. To perform optimally, your headset may need different settings activated for each of these situations.
For this purpose, we created “Moments” – predefined configurations to suit different moments of your day. All the Moments are customizable to cover your unique preferences, and with future updates.

Choose your favorite voice assistant – Google or Amazon Alexa*
With a single touch instantly access your phone’s voice assistant, directly from your headphones.

Personalize your music
Customize your sound with the music equalizer. Choose a predefined setting or fine-tune your audio using the 5-band equalizer.

SmartSound - automatically adapts your headset to your surroundings
SmartSound analyzes your sound environment and automatically applies your personalized audio using Moments in Sound+. **

ANC for blocking ambient noise
With ANC (Active Noise Cancellation) you can reduce the amount of disruptive noise you hear from your surroundings. **

Hear the world around you
Adjust how much of the outside world you’d like to hear when using your headphones. **

Superior call experience
Modify your call settings to suit your preferences.

Battery status
Track your headphone’s battery status with a simple, visual indicator in the app.

Wireless updates
Always keep your headphones updated with the wireless update feature

Activity tracking
Track your activity progress (only available for the Jabra Elite Active 65t).

2-year warranty
Register your headphones using the Jabra Sound+ app to activate your 2-year warranty against damage from water and dust. ***


* Amazon registration required and dependent on headset compatibility
** Certain features, such as ANC, SmartSound and HearThrough are headphone dependent.
*** For the Elite headphones

Ratings and reviews

For the most part, the app works decent for me, but the app notification icon is constantly on my screen after I put my headphones back in the case. The only way I found to be able to get rid of it is to restart my phone as nothing else works to get rid of it. It can be super annoying at times because it makes me think that I haven't put them away, but when I check, they are in the case charging.

Update 9/11. Contacted support. Now my headphones won't connect to the app, so the problem has become worse. The fact that the app does not work makes my headphones useless. The app will not connect to my headphones even though my phone is connected. The headphones do not work unless the app connects. I have disconnected and reconnected, unpaired and paired, and reset the headphones multiple times.

I purchased in July and started having issues with not staying charged very long, time window to return was 8/16 which I missed by 2 days. I love the fit in my ear, but if it's not holding a charge, or having issues connecting and a couple of people complaining they cannot hear when having right ear on, it's not worth the cost. Not sure if there's a manufacturer warranty or not, but I will be checking into

What's new

Support for Jabra Elite Flex
Stability and performance improvements