
Tomas Leahy
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Used to work well. After losing the headphones for a while, I found them again, but the app no longer seems to be able to detect them. They connect to the phone no problem, just not the app. A pity because the audio needs to be rebalanced, but that seems to be impossible without the app. Edit: seems the issue was that the battery has died and is unable to charge. Guess it went through quite an adventure while missing. Can't fault the app for a hardware issue, so I will return the 5* review.
88 people found this review helpful
Jabra by GN Hearing A/S
October 11, 2024
Hello, Tomas - Thank you for reviewing the Jabra Sound+ app. While we appreciate your five-star review of our Sound+ app, we are sorry to hear that your device is unable to charge. If we can be of any assistance in the future, please get in touch with our Jabra Support Team through this link (https://bit.ly/4cUhhDj). We are happy to help! -Bryan

wishmakr
I love the Jabra earbuds. I used the elite 10's, and now the Elite 10 version 2. I haven't been able to figure out the "Find My Jabra" feature. Thats why Im on my second pair. Other than that, the app is great. It even provides soundscapes to listen to for help with sleeping. This is great for someone like me that suffers from very bad tinnitus. I'd like to see crickets and/or Violet noise added in the future. Those 2 help keep me sane throughout my day.
10 people found this review helpful
Jabra by GN Hearing A/S
June 16, 2025
We are sorry you cannot find your Jabra Elite 10. Find My Jabra shows the last locations that the Jabra was connected to your phone with GPS enabled. Find My Jabra must be enabled in Sound+ before it can track location. If the Jabra is not in range/powered on, Sound+ cannot track its location. For help go to About-Contact Jabra Support in Sound+

AlexKHD
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Good app, but I would appreciate if you could set different options for mono earbud control (If one is connected then you could control it with different settings (play/pause/etc.), cuz rn you can only set controls for dual mode). The low stars I am giving cuz the app keeps crashing if there is no earbud connected when opening it. If you connect it beforehand then no problem, but when you disconnect while in app, it also crashes. OS: MIUI 14.0.7, I just now sent crash logs to support.
1 person found this review helpful
Jabra by GN Hearing A/S
June 2, 2025
Hello AlexKHD - Thank you for writing a review. We appreciate you sharing some feedback about settings and control changes. We will pass this along. We are sorry to hear that the Sound+ application keeps crashing on you. We recommend contacting our Product Support Team: https://bit.ly/2xbNtEb. We are always here to help.