"Clothing for guys" HUGE ASTERISK! Only if you are skinny. Largest shirt size is XXL? And largest waist sizes are 38? Thanks but I like my clothes to fit. Why would an online store perpetrate size discrimination? Shame!
Great Company Not too excited about the UI I just love the clothes. The UI isn't bad and doesn't need any updates, just need the filter options to be better. We should be able to choose multiple options within the different categories.
I hate the layout. I downloaded this app 3 years ago and the layout was way better, you could see what the clothing looked like on people so you'd know how it fits. There was a waaayyy bigger selection, and the colors and styles weren't as mundane and boring as it's now. There were better deals too.i guess conformity like this only happens when the masses realize how"hip" the app is. Sad jack threads, real effin' sad.
Less for more Used to have everything! And so many different brands! Now everything is Jackthreads brand and there are never any sales! I've bought a bunch of stuff from here, but way less recently as the variety I used to have access to has been replaced with items branded by the app that aren't as good and never on sale, huge disappointment. I used to recommend this site to everyone! Now I wouldn't recommend to anyone. The two things that made this app so good no longer exist, plus all the extra swag they used to carry
Terrible customer service. So I used to love Jackthreads, thought it was good prices for what they were offering. Then I had an issue with one of my orders. They didn't return my email inquiries for over a week and even then would only refund my money, they didn't do anything to keep me as a happy customer like free shipping on next order or discount. Just awful. In addition, if you have any shred of muscle on your body, you will not fit in their clothes, apparently we're all useless twiggy hipsters and want skinny jeans. Terrible.
Helpppp Emily and Lexi J in customer support helped me with my issue a week ago and they were both extremely helpful and quick to respond. They deserve raises or a medal or something!!!!!! Best customer support I've dealt with in a long time. As a manager of a business I know how hard it is to find good workers and yall should definitely appreciate the work they put in for your company.
+ Updated… everything. Introducing TryOuts, the new way to shop JackThreads. Try first, pay later.
+ Completely revised checkout. Choose items to TryOut for free, and only pay for what you to keep. There’s no limit to how much you can try, so go nuts.
+ New Order pages let you track the status of your TryOut.
+ “Tell Us What You’re Keeping” on Orders page to pay for the items you decide to keep.
+ TryOut notifications in app bar and nav drawer alert you of any TryOuts that require your action.
A fascinating shopping experience designed for time and money savvy people.
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