4.1
420 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The SmartTub® app is your personal hot tub assistant, making you a hot tub expert. Acting as a quick reference guide, your app tailors tips, how-to videos and information based on how you use your hot tub. Whether you're across town or in the comfort of your own home, you can relax knowing you will always be informed with the SmartTub® System.

o Enjoy easy setup -- just pair your app
o Discover enhanced product knowledge and support
o Master hot tub care with personalized tips and how-to videos
o View energy usage estimates**
o Adjust key settings, such as energy efficiency and temperature while away
o Receive power outage notifications to reduce complications
o Alerts you and your dealer when your hot tub needs attention
o Stay connected with your dealer and 'Click for Service'

Requirements
* SmartTub® hardware installed on hot tub, compatible with 2018+ Hot Tubs
* SmartTub® system uses cellular-based communication and requires cell service from our provider partner in your area.
* Requires subscription beginning in second year of ownership, first year included in the price of purchase.

**Estimates are based on sensor readings and are not meant to match your utility measurements, see your local utility company for specifics to your local system.
Updated on
Aug 9, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
Data can’t be deleted
4.1
420 reviews
Jack Nelson
July 5, 2022
Very disappointed! I paid for the annual subscription and was then told that the 3g connection will no longer work and they are jumping to a 5g platform that will cost $300 + installation. I have a perfectly good lte phone and don't know if the new 5g connection will even work with my phone. Gave up phone technical support after 40 minutes of no answer. Argh!!
2 people found this review helpful
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Jacuzzi Brands LLC
August 4, 2022
Hi Jack - would you mind to drop me an email at support@smarttub.net? We switched from 3G to LTE modules in late 2020, so I'd like to take a look at your spa and find out why it has a 3G version. Thanks!
A Google user
November 4, 2018
The app keeps making me put in the serial number every time I open it. It doesn't seem to remember the serial number or that I've scanned the code. Update: Thanks to SmartTub support for reaching out and contacting me. The problem has resolved itself and I no longer need to enter my code when I use the app. Tech support suggested that the lapse in synchronization occurred while the system was finding initial connection to the cell tower in my area.
4 people found this review helpful
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Jacuzzi Brands LLC
October 26, 2018
Hi Rob, Thanks for your feedback. We would really like to try and resolve any issue that you are having when pairing. Please contact us at support@smarttub.net so that we can better assist you. SmartTub Support
Emily Wall
June 13, 2021
App only works about 10% off the time. Most of the time my hot tub is "off line." Very frustrating. One of the reasons I liked the app was that I could dim the lights (can't on hot tub controls). I get my first year free but I don't think I'll be renewing if they can't fix the connection between the hot tub and the app.
6 people found this review helpful
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